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Café Operations Supervisor
2 months ago
Requirements
- Experience in a supervisory role within the food service or retail sector- Strong dedication to outstanding customer service and product quality
- Capability to manage daily opening and closing operations
- A talent for delivering exceptional interactive service to patrons
- Prior experience in a bakery or restaurant setting
Job Overview
The Shift Supervisor plays a crucial role in enhancing the operational efficiency and profitability of the café/restaurant by ensuring service excellence through effective team supervision. This position entails overseeing opening and closing tasks when designated as the Manager on Duty and supporting the adherence to all operational standards to guarantee a favorable guest experience.Key Responsibilities of the Shift Supervisor include:
Supervising the opening and closing operations when acting as the Manager on Duty. Ensuring compliance with all company operational standards to foster a positive guest experience. Creating a remarkable service atmosphere for our customers. Positively representing the brand. Delivering prompt service and high-quality products. Maintaining a clean and inviting environment.Ideal Candidate Profile:
Supervisory experience in the hospitality or retail industry. Strong commitment to exceptional customer service and food quality. Ability to manage daily opening and closing procedures. A flair for providing outstanding interactive service to customers. Previous experience in a restaurant or bakery environment.Benefits Offered to the Shift Supervisor:
Competitive salary: $$ TIPS - All team members participate in the tip pool, averaging an additional $2 - $4+ per hour. Generous meal discounts. Opportunities for employee growth. Flexible scheduling options. A daily loaf of bread.