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Café Operations Supervisor

2 months ago

Corte Madera, California, United States Boudin Full time

Requirements

- Experience in a supervisory role within the hospitality or retail sector
- Strong dedication to outstanding customer service and product quality
- Capability to manage daily opening and closing operations
- Skill in delivering exceptional interactive service to patrons
- Prior experience in a food service establishment

Job Overview

The Shift Supervisor plays a crucial role in enhancing the operational efficiency and profitability of the café/restaurant by ensuring service excellence through effective team supervision. This position involves overseeing opening and closing tasks when acting as the Manager on Duty and supporting the maintenance of all operational standards to guarantee a favorable guest experience.

Key Responsibilities of the Shift Supervisor include:

Supervising the opening and closing processes as the Manager on Duty when scheduled. Ensuring adherence to all operational standards to provide a positive experience for guests. Crafting an exceptional service atmosphere for customers. Positively representing the brand. Delivering prompt service and high-quality products. Keeping the environment clean and welcoming.

Ideal Candidate Profile:

Supervisory experience in hospitality or retail. Strong commitment to superior customer service and food quality. Ability to manage daily restaurant opening and closing tasks. Talent for providing engaging and interactive service to customers. Previous experience in a restaurant or bakery setting.

Benefits for the Shift Supervisor:

Competitive salary: $$ TIPS - All team members participate in a tip pool, averaging an additional $2 - $4+ per hour. Generous meal discounts. Opportunities for employee growth. Flexible scheduling options. A daily loaf of bread.