Strategic SaaS Sales Growth Specialist
2 weeks ago
A forward-thinking, cloud-based billing cycle company is seeking a Customer Success Manager to join their rapidly expanding team. This highly collaborative group works closely with enterprise customers to drive opportunities, renewals, and overall customer satisfaction.
Key Responsibilities- Identify upsell and renewal opportunities within your assigned book of business and develop your own sales territory to maximize value and adoption of the product.
- Work collaboratively with cross-functional teams, including product, marketing, customer service, and professional services.
- Ensure successful delivery of contractual components to customers.
- Deliver on Key Performance Indicators (KPIs) and present findings and forecasts to executives.
To be successful in this role, you will need:
- No less than 8 years of experience in strategic account management, managing complex SaaS sales cycles with proven success in territory growth and customer retention.
- A proven track record in sales territory prospecting and lead generation, with the ability to understand total addressable market opportunity and back findings with use cases, heat maps, and data analysis.
- Strong communication skills, with demonstrated experience presenting to executives both internally and externally.
- Bachelor's Degree required.
This role offers competitive benefit packages starting on the 31st day of employment, including medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. You will also be entitled to paid sick leave and other paid time off as provided by applicable law.
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