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IT Support Manager

2 months ago

New York, New York, United States SSi People Full time

IT Support Manager Job Description

**Job Summary:**

We are seeking an experienced IT Support Manager to oversee and manage IT support for our organization. The successful candidate will be responsible for ensuring prompt response and resolution of IT issues, coordinating IT setup for new hires, and managing IT requirements during employee offboarding.

**Key Responsibilities:**

* Manage IT support for PC and Mac systems, printers, networks, and televisions
* Handle IT helpdesk operations, ensuring prompt response and resolution of tickets
* Coordinate IT setup for new hires and manage IT requirements during employee offboarding
* Oversee computer repairs and replacements as needed
* Provide strategic insights for optimal IT infrastructure development

**Requirements:**

* Proficiency in managing both PC and Mac systems
* Experience in handling IT helpdesk operations
* Ability to manage IT requirements during onboarding and offboarding processes
* Skills in computer repair and replacement
* Strategic thinking for IT infrastructure development

**About SSi People:**

At SSi People, we put people first. With over 25 years of industry experience, we have built our reputation and expertise on delivering exceptional experiences for our consultants, clients, and internal team. We focus on building long-term relationships, not transactions. Our refined processes and stellar internal team enable us to deliver talent quickly. We are committed to putting people first in everything we do.