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Customer Service Consultant
2 months ago
At Martin Automotive Group, we are in search of a committed Customer Service Consultant to join our dynamic team. We recognize that our workforce is integral to our sustained success and future development.
Key Responsibilities:- Greet clients warmly upon their arrival
- Gather essential customer and vehicle information
- Effectively communicate and document all vehicle concerns as reported by customers
- Advise on necessary maintenance based on the vehicle's age and service history
- Prepare comprehensive cost estimates for labor and parts
- Arrange follow-up appointments
- Keep clients updated on the status of their vehicles throughout the day
- Ensure that final invoices accurately reflect the services performed
- Clarify all completed services and associated costs to clients
- High school diploma or equivalent required
- Proven track record of outstanding Customer Satisfaction
- At least 1 year of experience in a Customer Service Consultant role or similar position
- High energy and enthusiasm
- Aspirations for long-term career advancement within a vibrant organization
- Bilingual abilities are advantageous
- Dedication to personal and professional integrity
- Comprehensive benefits package including Medical, Dental, Vision, and Life Insurance
- 401k retirement plan
- Paid holidays
- Weekly payroll
- Competitive salary starting at $15.50 per hour, plus commission and bonuses
Join us and play a vital role in delivering exceptional service to our clients.
