Customer Service Supervisor

6 days ago


Sanford, Maine, United States ManpowerGroup Full time
About the Position

We are seeking an experienced Customer Service Supervisor to lead a team of representatives in Sanford, Maine. This is a full-time opportunity with a salary range of $70,000-$75,000 per year.

Job Description

The ideal candidate will have a bachelor's degree and over five years of customer service experience, including at least two years of supervisory experience. Key responsibilities include leading a team, ensuring customer satisfaction, training associates, developing work practices, and working with sales and operations personnel.

Requirements
  • Bachelor's degree
  • 5+ years of customer service and 2+ years of supervisory experience
  • Experience with Epicor and Salesforce CPQ
Benefits

This position offers outstanding benefits, including medical, dental, life, disability, critical illness, and accident insurance, as well as a 401(k) and profit sharing plan. Other perks include health reimbursement and flexible spending accounts, employee referral and assistance programs, travel assistance, and more.

This is a direct-hire opportunity with a reputable Maine-based family-owned business. The work environment is open, and the location is less than 10 minutes from shopping, restaurants, and convenience stores.



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