Customer Service Banking Professional
5 days ago
**About Partners Bank**
Partners Bank is a rapidly growing community bank with operations in Maine and New Hampshire. We offer generous compensation and benefits while fostering opportunities for growth and flexible work schedules.
Job Summary:
The Customer Service Assistant I (CSA) Float performs various teller and customer service duties as needed, processing transactions, opening accounts, and providing exceptional customer service.
About the Role:
- This position requires a minimum of one year of experience in banking or customer service.
- A strong sales background and excellent interpersonal skills are essential for success.
- You will work within established guidelines, policies, and procedures to sell and service deposit accounts, handle customer inquiries, and resolve problems promptly.
- Strong knowledge of the Bank's products and services is required.
Responsibilities:
- Process various transactions and routine customer service tasks efficiently.
- Identify cross-sell opportunities and respond to customer inquiries to recommend suitable products or solutions.
- Maintain accurate cash drawers and provide exceptional service to customers and coworkers.
- Understand and follow various policies, guidelines, and procedures, including security, compliance, and operations.
- Participate in ongoing job-related training programs.
Requirements:**
- Minimum of one year of experience in banking or customer service.
- Excellent sales, service, interpersonal, and communication skills.
- Ability to multitask and adapt to change.
- Knowledge of banking products and services, with a willingness to develop further.
Benefits:**
We offer a competitive salary of $43,500 - $56,000 per annum, based on location and experience. You can learn more about our benefits package on our website: partners.bank/about/careers
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