Customer Service Banking Professional

5 days ago


Sanford, Maine, United States Partners Bank Full time

**About Partners Bank**

Partners Bank is a rapidly growing community bank with operations in Maine and New Hampshire. We offer generous compensation and benefits while fostering opportunities for growth and flexible work schedules.

Job Summary:

The Customer Service Assistant I (CSA) Float performs various teller and customer service duties as needed, processing transactions, opening accounts, and providing exceptional customer service.

About the Role:

  • This position requires a minimum of one year of experience in banking or customer service.
  • A strong sales background and excellent interpersonal skills are essential for success.
  • You will work within established guidelines, policies, and procedures to sell and service deposit accounts, handle customer inquiries, and resolve problems promptly.
  • Strong knowledge of the Bank's products and services is required.

Responsibilities:

  1. Process various transactions and routine customer service tasks efficiently.
  2. Identify cross-sell opportunities and respond to customer inquiries to recommend suitable products or solutions.
  3. Maintain accurate cash drawers and provide exceptional service to customers and coworkers.
  4. Understand and follow various policies, guidelines, and procedures, including security, compliance, and operations.
  5. Participate in ongoing job-related training programs.

Requirements:**

  1. Minimum of one year of experience in banking or customer service.
  2. Excellent sales, service, interpersonal, and communication skills.
  3. Ability to multitask and adapt to change.
  4. Knowledge of banking products and services, with a willingness to develop further.

Benefits:**

We offer a competitive salary of $43,500 - $56,000 per annum, based on location and experience. You can learn more about our benefits package on our website: partners.bank/about/careers



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