Customer Service Representative
7 days ago
Partners Bank is a rapidly growing community bank with operations in Maine and New Hampshire, renowned for its superior service level expectations. As a Customer Service Assistant I (CSA) Float, you will be an integral part of our team, delivering exceptional customer experiences and helping to drive business growth.
Job SummaryWe are seeking a highly motivated and results-driven Customer Service Assistant I (CSA) Float to join our dynamic team. In this role, you will provide top-notch customer service, process various teller transactions, and maintain accurate records. If you possess excellent communication skills, a strong sales acumen, and the ability to work effectively in a fast-paced environment, we encourage you to apply.
Responsibilities- Process various teller transactions, including deposits, withdrawals, and transfers
- Provide exceptional customer service, responding to customer inquiries and resolving issues efficiently
- Maintain accurate records, balancing cash drawers and performing other administrative tasks as needed
- Sell and service all deposit accounts, recommending products and services to meet customers' needs
- Work collaboratively with colleagues to achieve team goals and objectives
- Minimum one year of experience in a branch or call center environment, preferably in banking or customer service
- Excellent sales, service, and interpersonal skills, with the ability to communicate effectively with diverse groups
- Strong organizational, technical, and computer skills, with proficiency in software applications used in banking
- Ability to adapt to changing circumstances, prioritize tasks, and multitask effectively
- Familiarity with banking processes, policies, and procedures, with a willingness to learn and develop product knowledge
We offer a competitive salary range of $45,000-$60,000 per annum, depending on experience. Our generous benefits package includes medical, dental, and vision coverage, 401(k) matching, paid time off, and opportunities for professional growth and development.
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