Deposit Services Representative I Expert
7 days ago
We are seeking a highly skilled Deposit Services Representative I to join our team at Partners Bank.
Salary: $65,000 - $85,000 per year, depending on experience.
This role offers an exciting opportunity for individuals who are passionate about delivering exceptional customer service and have a strong interest in banking operations.
Job Responsibilities- Assist with processing daily work, ensuring timely completion of tasks and maintaining high-quality standards.
- Take on additional responsibilities, such as cross-training in other departments and assisting with new initiatives.
- Provide internal and external support for all deposit account products, resolving customer inquiries and issues promptly.
- Process un-posted items, charge backs, check adjustments, and check images, while also reviewing and redirecting incoming ACH exception items.
- Perform electronic banking functions, including phone and email support, remote deposit capture, pin resets, and limit controls.
Requirements:
- A minimum of one year of employment experience in a financial institution setting.
- Familiarity with Regulation E and Regulation CC.
- Working knowledge of ACH and Partners Bank products and services.
- Excellent internal and external customer relations skills.
- The ability to multitask, prioritize tasks, and meet deadlines.
We offer a comprehensive benefits package that includes generous compensation and opportunities for growth and development. Our team-oriented culture fosters open communication, collaboration, and mutual respect.
At Partners Bank, we value our employees' contributions and recognize their hard work and dedication. We strive to create a positive and inclusive work environment that supports the well-being and success of our team members.
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