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Medical Office Coordinator
1 month ago
Premise Health is seeking a highly skilled Medical Office Receptionist to join our team in Pittsburgh, PA. As a key member of our healthcare team, you will provide exceptional support to our patients and staff, ensuring a seamless and efficient experience.
Key Responsibilities- Provide administrative support to the healthcare team, including filing, telephone coverage, appointment scheduling, and patient registration.
- Answer telephone calls and respond to inquiries, directing callers to the appropriate personnel or initiating a triage slip for response by medical personnel.
- Schedule appointments and enter appointment dates and times into the computerized scheduler.
- Conduct reminder calls to patients and greet and direct patients, salespeople, and visitors.
- Register patients by verifying their records are up to date and accurate, making appropriate changes in the computer system and on the patient's chart.
- Coordinate referrals for patients through insurance and other physician offices or specialists.
- Prepare billings in the computerized system for processing by finance and collect payment from patients, reconciling daily cash reports.
- Look for ways to improve and promote quality, demonstrating accuracy and thoroughness, and identifying and solving problems in a timely manner.
- High school diploma/GED required.
- One year certificate from college or technical school with concentration in front office support for medical settings preferred.
- At least 3 years of experience in a front desk/customer service related field required.
Premise Health offers a competitive salary, benefits package, including medical, dental, vision, life insurance, 401(k), paid holidays and vacation time, a company-sponsored wellness program, and more. We are an equal opportunity employer and value inclusion, not discriminating based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.