Patient Services Coordinator

7 days ago

Fort Mill, United States HOSPICE & PALLIATIVE CARE CHARLOTTE Full time

Job DetailsJob LocationFort Mill SC - Fort Mill, SCPosition TypeFull TimeEducation Level2 Year DegreeTravel PercentageNoneJob ShiftDayJob CategoryHealth CareDescriptionVIA Health Partners is an industry leader and top-10 nationally ranked provider of end-of-life care. More importantly, we are proud to be a community-based, not-for-profit hospice & palliative care provider. We have deep community roots, with decades of experience serving ALL patients' and families' needs regardless of their ability to pay or their medical complexity. We are a people-first organization whose funds go to serve our mission.Due to our significant growth, we are looking for amazing new staff who share these same values. Apply now and be a part of our success story.We provide excellent benefits including:Medical, Vision, and Dental plans through BCBS28 days of Paid Time OffExcellent mileage reimbursement rate 403b Retirement plan with matchingFocused programs honoring Veteran patientsAssistance with achieving Certified Hospice & Palliative Nurse (CHPN)Best Orientation and Onboarding program you've experiencedSeasoned Hospice leaders guiding your career growthSummaryThe Patient Services Coordinator is responsible for scheduling visits for field staff, assisting with the coordination of patient care, medical records and new processing referrals in the branch office. Works under the direction of the Business Office Manager to ensure the proper utilization of clinical resources to maximize care quality and staff efficiency. Responsible for scheduling and communicating with field staff, patients, and Business Office Manager regarding scheduling of patient services.Essential FunctionsEssential DutiesInitiates initial contacts with patients and families to introduce the palliative medicine team and to answer questions about services, if working in Medical Services.Obtains verbal consent to schedule initial Nurse practitioners (NP) visit, if working in Medical Services.Assists with back-office tasks in Homecare Homebase (HCHB) including moving patient from pending to current and ensuring correct service location.Ensures patient visits are scheduled and performed timely.Prepares weekly clinician schedules, such as Face to Face visits. Reviews clinician schedules daily or more frequently as needed to determine capacity opportunities and ensure productivity standards are being met.Ensures clinicians are assigned and scheduled in the most efficient geography, maximizing clinician efficiency, utilizing the lowest possible discipline, matching skill with required care, and optimizing clinician capacity.Processes new referrals to the branch office and assists in scheduling of admission visits.Ensure missed visits are scheduled by the end of the current week or referred to the Clinical Team Manager for resolution.Works collaboratively with field clinicians to ensure all patient visits are scheduled and completed as ordered within the plan of care.Manages calls from patients and field staff related to scheduling issues. Refers clinical and performance related issues to the Business Office Manager.Monitors hospitalized patients, communicates, and ensures the team follows up as necessary.Completes requested schedules ensuring all orders and services (e.g., lab draw, supervisory visits, add-on visits or disciplines, etc.) are included as required.Supports branch operations and works collaboratively to ensure timely communication with patients, clinicians, referral sources, and other office staff.Maintains medical records, obtains supplemental record and processes document attachment.Runs all applicable reports and responds to workflow taking appropriate actions.Assists with internal or external transfer of patients between branches and or services.May perform other duties as requiredQualificationsQualification RequirementsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Minimum QualificationsAssociate degree in related field required.Minimum 2 years related experience in an office environment, preferably in a health care facility/setting.Computer proficiency is required (Microsoft Word, Excel, Outlook).

  • Patient Services Coordinator

    1 month ago

    Fort Mill, South Carolina, United States OrthoCarolina Full time

    Job Title: Patient Services SpecialistAt OrthoCarolina, we are committed to providing exceptional patient care and service. We are seeking a highly skilled and detail-oriented Patient Services Specialist to join our team at our OrthoCarolina Fort Mill Physical Therapy office location.Job Summary:The Patient Services Specialist will be responsible for...

  • Patient Services Coordinator

    3 weeks ago

    Fort Mill, South Carolina, United States OrthoCarolina Full time

    About OrthoCarolinaAt OrthoCarolina, we are committed to providing exceptional patient care and service. Our team is dedicated to making a positive impact on the lives of our patients and their families.Job SummaryWe are seeking a highly skilled and compassionate Patient Services Specialist to join our team at our OrthoCarolina Fort Mill Physical Therapy...

  • Patient Services Coordinator

    2 weeks ago

    Fort Mill, South Carolina, United States OrthoCarolina Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Services Specialist to join our team at OrthoCarolina. This part-time position is responsible for providing exceptional patient care and administrative support in our busy orthopedic clinic.Key ResponsibilitiesPrepare patient paperwork and forms for timely and accurate processing of...

  • Patient Experience Coordinator

    3 weeks ago

    Fort Worth, Texas, United States Navigate Patient Solutions, LLC Full time

    Job OverviewWe're seeking a skilled and compassionate individual to join our team as a Patient Experience Coordinator. As a key member of our ophthalmic team, you will play a vital role in ensuring a seamless and positive experience for our patients undergoing cataract surgery.Your primary responsibility will be to educate patients on their options and...

  • Patient Services Coordinator

    4 days ago

    Fort Worth, United States The US Oncology Network Full time

    OverviewTexas Oncology is looking for a Patient Services Coordinator to join our team!This position will support the Ft Worth, Tx location. Hours are M-F, 8a-5p.This position can be either a level 1, 2 or Sr based on relevant work experience. Texas Oncology is the largest community oncology provider in the country and has approximately 600+ providers in 220+...

  • Patient Care Coordinator

    3 weeks ago

    Fort Worth, Texas, United States Navigate Patient Solutions, LLC Full time

    Join Our Team as a NavigatorWe are seeking a compassionate and educated professional to join our team as a Navigator at Navigate Patient Solutions, LLC.About the Role:As a Navigator, you will play a vital role in ensuring a terrific patient experience, representing our practice, educating patients, and maintaining confidentiality.Key Responsibilities:Ensure...

  • Patient Services Coordinator

    2 weeks ago

    Fort Myers, Florida, United States Orthopedic Specialists Full time

    Orthopedic Specialists of SW Florida is seeking a detail-oriented and compassionate professional to ensure a seamless and positive experience for our patients. If you thrive in a dynamic healthcare environment, possess excellent communication skills, and are committed to delivering top-notch service, this opportunity is ideal for you.About OSSWF:Orthopedic...

  • Patient Services Specialist

    3 weeks ago

    Fort Mill, United States OrthoCarolina Full time

    At OrthoCarolina, our team is our greatest asset and the foundation of our success; we share a common passion for making lives better. We are a diverse group of individuals, accountable to each other through the backbone of our beliefs: trust, honesty and mutual respect; ensuring our voice is heard. Our positive environment supports individual growth and a...

  • Patient Services Specialist

    2 weeks ago

    Fort Mill, United States OrthoCarolina Full time

    At OrthoCarolina, our team is our greatest asset and the foundation of our success; we share a common passion for making lives better. We are a diverse group of individuals, accountable to each other through the backbone of our beliefs: trust, honesty and mutual respect; ensuring our voice is heard. Our positive environment supports individual growth and a...

  • Patient Administrative Coordinator

    3 weeks ago

    Fort Wayne, Indiana, United States Team Rehabilitation Services, LLC Full time

    Join Team Rehabilitation Services, LLC as a Patient Administrative CoordinatorWe are seeking a highly organized and detail-oriented individual to join our team as a Patient Administrative Coordinator. In this role, you will be the first point of contact for patients and will be responsible for ensuring a smooth and efficient experience for...

  • Patient Services Specialist

    1 month ago

    Fort Mill, United States OrthoCarolina Full time

    At OrthoCarolina, our team is our greatest asset and the foundation of our success; we share a common passion for making lives better. We are a diverse group of individuals, accountable to each other through the backbone of our beliefs: trust, honesty and mutual respect; ensuring our voice is heard. Our positive environment supports individual growth and a...

  • Patient Services Specialist

    1 month ago

    Fort Mill, United States OrthoCarolina Full time

    At OrthoCarolina, our team is our greatest asset and the foundation of our success; we share a common passion for making lives better. We are a diverse group of individuals, accountable to each other through the backbone of our beliefs: trust, honesty and mutual respect; ensuring our voice is heard. Our positive environment supports individual growth and a...

  • Patient Services Specialist

    1 month ago

    Fort Mill, United States OrthoCarolina Full time

    At OrthoCarolina, our team is our greatest asset and the foundation of our success; we share a common passion for making lives better. We are a diverse group of individuals, accountable to each other through the backbone of our beliefs: trust, honesty and mutual respect; ensuring our voice is heard. Our positive environment supports individual growth and a...

  • Patient Financial Services Coordinator

    2 months ago

    Fort Wayne, Indiana, United States St Joseph Hospital Full time

    Job Summary:We are seeking a highly organized and detail-oriented Patient Financial Advocate to join our team at St. Joseph Hospital. As a key member of our Patient Access department, you will play a critical role in ensuring seamless patient registration and admissions processes.Key Responsibilities:Receive and collect patient information to complete...

  • Customer Service Representative

    3 weeks ago

    Fort Mill, United States F. Schumacher Full time

    Customer Service Representative - At Your Service Coordinator Schumacher & Co., America's leading name for manufacturing and distributing fabric, wall covering, floorcovering and furnishings is seeking an enthusiastic Customer Service Representative. This person will be part of an integral team responsible for Customer Service at our distribution center....

  • Customer Service Representative

    2 weeks ago

    Fort Mill, United States F. Schumacher Full time

    Customer Service Representative - At Your Service Coordinator Schumacher & Co., America's leading name for manufacturing and distributing fabric, wall covering, floorcovering and furnishings is seeking an enthusiastic Customer Service Representative. This person will be part of an integral team responsible for Customer Service at our distribution center....

  • Patient Financial Services Coordinator

    2 months ago

    Fort Wayne, Indiana, United States St Joseph Hospital Full time

    Job Summary:We are seeking a highly organized and detail-oriented Patient Financial Advocate to join our team at St. Joseph Hospital. As a key member of our Patient Access department, you will play a critical role in ensuring seamless patient registration and admissions processes.Key Responsibilities:Receive and collect patient information to complete...

  • Patient Services Specialist

    3 weeks ago

    Fort Mill, United States OrthoCarolina Full time

    At OrthoCarolina, our team is our greatest asset and the foundation of our success; we share a common passion for making lives better. We are a diverse group of individuals, accountable to each other through the backbone of our beliefs: trust, honesty and mutual respect; ensuring our voice is heard. Our positive environment supports individual growth and a...

  • Part Time Patient Services Specialist

    3 weeks ago

    Fort Mill, South Carolina, United States OrthoCarolina Full time

    At OrthoCarolina, we value our team members as our greatest asset and the foundation of our success. We strive to create a positive work environment that supports individual growth and a sense of belonging. Our employees work together to uphold the standards of excellence and promote a culture of teamwork throughout the organization. If you share our passion...

  • Customer Service Representative

    3 weeks ago

    Fort Mill, United States F. Schumacher Full time

    Customer Service Representative - At Your Service Coordinator Schumacher & Co., America's leading name for manufacturing and distributing fabric, wall covering, floorcovering and furnishings is seeking an enthusiastic Customer Service Representative. This person will be part of an integral team responsible for Customer Service at our distribution center.YOU...