Hotel Reservation Representative

3 days ago


Lore City, Ohio, United States Salt Fork Lodge Full time
Job Description

We are seeking a highly skilled and customer-focused Hotel Reservation Representative to join our team at Salt Fork Lodge.

About the Role

This is a full-time position responsible for securing reservations, providing exceptional guest service, and utilizing sales techniques to maximize guest satisfaction and hotel revenues.

Key Responsibilities:
  • Provide quality service and hospitality to guests, ensuring their needs are met and exceeded.
  • Secure guest reservations, handle deposits, and maintain accurate records in our Opera/Synxis database.
  • Determine guests' needs and work with them to meet their expectations, offering personalized solutions and recommendations.
  • Sell additional services by recognizing opportunities to up-sell and explaining features, driving revenue growth and guest satisfaction.
  • Maintain a high level of product knowledge and stay updated on company policies and procedures through training sessions.
Additional Functions:

Assist group sales with reservations and name lists, answer overflow phone calls from the front desk, and participate in educational opportunities and mandatory training sessions as required.

What We Offer

In this rewarding role, you will have the opportunity to develop your skills, work with a talented team, and enjoy a competitive salary and benefits package.

The estimated annual salary for this position is $43,000 - $55,000, depending on experience and qualifications.



  • Grove City, Ohio, United States AMS Retail Solutions Full time

    Job Summary: We are seeking a highly motivated Territory Representative to promote Bosch Power Tools in big box home improvement stores.About the Role: As a Territory Representative, you will be the first point of contact with retail store associates, management, and customers. You will provide support and product knowledge expertise to store associates and...


  • Grove City, Ohio, United States Innvite Hospitality Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Agent to join our team at Innvite Hospitality. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, handling guest check-in and check-out, and maintaining a clean and organized front desk area.Key...


  • Grove City, Ohio, United States FlightSafety International Full time

    About FlightSafety InternationalFlightSafety International is the world's premier professional aviation training company and supplier of flight simulators, visual systems and displays to commercial, government and military organizations.The company provides training for pilots, technicians and other aviation professionals from 167 countries and independent...


  • Grove City, Ohio, United States WindRiver Lakefront & Golf Community Full time

    Job Title: F&B Operations ManagerAbout WindRiver Lakefront & Golf CommunityWindRiver Lakefront & Golf Community is a premier luxury lifestyle residential community in East Tennessee. We operate several different businesses, including real estate, development, building, landscaping, property management, club membership, member services, hospitality, dining,...


  • Sioux City, Iowa, United States SARAH HOSPITALITY INC Full time

    We are seeking a Front Desk Representative to join our team at SARAH HOSPITALITY INC. As a Front Desk Representative, you will be responsible for registering and checking in guests using our hotel property management system. Your major responsibilities will include answering phone calls and making reservations, providing excellent customer service to hotel...


  • Kansas City, Missouri, United States Hotel Lotus Stadium Full time

    Job Title: Hotel Guest Services RepresentativeAbout the Role:We are seeking a highly skilled and professional Hotel Guest Services Representative to join our team at Hotel Lotus Stadium. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences, ensuring seamless check-ins and check-outs, and providing...


  • Kansas City, Missouri, United States Crossroads Hotel Group LLC Full time

    Job SummaryWe are seeking a skilled and friendly Front Desk Agent to join our team at the Hotel Indigo Kansas City The Crossroads. As a key member of our front desk team, you will be responsible for providing exceptional guest service, handling transactions, and ensuring a seamless experience for our guests.Key Responsibilities:Greet and check in guests,...


  • Kansas City, Missouri, United States Holiday Inn Express Kansas City Downtown Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Hotel Front Desk Representative to join our team at Holiday Inn Express Kansas City Downtown. As a key member of our guest services team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesManage guest...


  • Kansas City, Missouri, United States Holiday Inn Kansas City Downtown Full time

    Hotel Front Desk RepresentativeWe are seeking a highly skilled and service-focused hotel front desk representative to join our guest services team at Holiday Inn Kansas City Downtown. As a key member of our team, you will be responsible for delivering exceptional guest experiences by greeting, checking-in, and checking-out guests, managing accounts, and...

  • Reservationist

    3 days ago


    Lore City, United States Salt Fork Lodge Full time

    Reservation Agent Responsible for providing quality service and hospitality when answering incoming guest calls, securing guest reservations, and utilizing sales technics to maximize guest satisfaction & Hotel revenues for all US Hotel properties and Regency managed properties. Answer incoming guest phone calls and take appropriate action for each call up...

  • Reservationist

    2 weeks ago


    Lore City, United States Salt Fork Lodge Full time

    Reservation Agent Responsible for providing quality service and hospitality when answering incoming guest calls, securing guest reservations, and utilizing sales technics to maximize guest satisfaction & Hotel revenues for all US Hotel properties and Regency managed properties.Answer incoming guest phone calls and take appropriate action for each call up to...


  • Kansas City, United States Hotel Lotus Stadium Full time

    Description We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant...


  • Atlantic City, United States Ocean Casino Resort Full time

    About the Role The Reservations/Call Center Representative is responsible for providing customers with a clear picture of Ocean Casino Resort products and services. Position Responsibilities Answering inbound telephone calls in a skills-based environment where transactions range from account inquiries and complimentary requests to complex hotel, dining,...

  • Reservations Manager

    2 weeks ago


    Oklahoma City, United States Pyramid Global Hospitality Full time

    About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...


  • Kansas City, Missouri, United States Holiday Inn Express Kansas City Downtown Full time

    Hotel Front Desk Agent Job DescriptionAre you passionate about delivering exceptional customer service and creating memorable experiences for our guests? We're seeking a skilled Hotel Front Desk Agent to join our team at Holiday Inn Express Kansas City Downtown.Key Responsibilities:Manage guest arrivals and departures, ensuring a smooth and efficient...


  • Oklahoma City, United States Colcord Hotel Full time

    Job Type Full-time Description SUMMARY: The Assistant General Manager assists the General Manager in promoting, managing, and coordinating the daily operations of the hotel. This position assists in implementing and communicating company policies and standards as well as providing excellent customer service. JOB DUTIES:Operational Management Duties •...


  • Kansas City, Missouri, United States Happy Vibes Travel Full time

    Hotel Reservationist Job DescriptionAbout the JobWe're seeking a detail-oriented and customer-focused individual to join our team as a Hotel Reservationist. As a key member of our team, you'll be responsible for managing hotel reservations, handling inquiries, and ensuring seamless customer experiences.Key ResponsibilitiesManage hotel reservations, including...


  • Salt Lake City, United States NCG Hospitality Full time

    Embark on an exciting journey in the hospitality industry at Salt Lake City Courtyard by Marriott, now hiring a Hotel Guest Service Representative! ** Starting wage for this position is $16.00 per hour but final wage will be based on experience** We are proud to foster a fun and inclusive atmosphere for our ambitious Team Members to flourish while they...


  • Kansas City, Missouri, United States Fairfield Inn by Marriott Kansas City DowntownUnion Hill Full time

    Hotel Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at Fairfield Inn by Marriott Kansas City Downtown/Union Hill. As a key member of our guest services team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key...


  • Salt Lake City, United States NCG Hospitality Full time

    Embark on an exciting journey in the hospitality industry at Salt Lake City Courtyard by Marriott, now hiring a Hotel Guest Service Representative! ** Starting wage for this position is $16.00 per hour but final wage will be based on experience**Must be available for a mixture of 7am-3pm and 3pm-11pm shifts Must have a minimum of 1 year of hotel front desk...


  • Plant City, United States Hampton Inn Plant City Full time

    Position is part-time (approx.16 hrs./week) and requires various shift availability including 7am-3pm (weekends) or 3pm-11pm (weekends and/or weekdays). As a family-owned business built on genuine relationships, the character and quality of our staff is integral to delivering the culture of service our clients expect. Members of our team serve each other,...


  • Kansas City, Missouri, United States KMG Hotels Full time

    Customer Service Representative OpportunityAt KMG Hotels, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team at the Hampton Inn. As a key member of our front desk team, you will be responsible for providing exceptional guest service, handling reservations, and processing cash transactions with accuracy and...


  • Garden City, New York, United States GC Lodging LLC Full time

    Job DescriptionAt GC Lodging LLC, we seek an Overnight Front Desk Agent to be the initial contact for our guests and manage their stay. This role entails registering guests, managing reservations, and providing information about rooms and hotel amenities. Key Responsibilities: • Perform all check-in and check-out tasks • Manage online and phone...


  • Bossier City, Louisiana, United States Caesars Entertainment Full time

    Key Responsibilities:Ensure that all guest contact is courteous, informative and thorough.Deliver messages, mail and packages to guests and departments in a timely manner.Process cash, credit card and comp payments.Provide hotel and casino reservations for guests.About the Role:As a Front Desk Associate at Caesars Entertainment, you will be the first point...