Front Office Representative

3 weeks ago


Kansas City, Missouri, United States Hotel Lotus Stadium Full time

Are you looking for a challenging and rewarding role in the hospitality industry? Look no further As a Front Office Representative, you will be responsible for delivering exceptional service to our guests at Hotel Lotus Stadium.

">About the Job

This is an exciting opportunity to join a high-performing team and contribute to the success of our hotel.

The successful candidate will have excellent communication skills, a strong work ethic, and a passion for delivering outstanding customer service.

Key Duties
  • Welcome and register guests, manage their information, and distribute keys and room assignments.
  • Handle customer complaints and provide solutions-focused responses.
  • Work collaboratively with housekeeping staff to ensure rooms are ready for new guests.
Requirements
  • 1+ year of experience in the hotel industry or a related field preferred.
  • Excellent communication and problem-solving skills.
  • Working knowledge of Microsoft Office and reservation management systems.
What We Offer

A competitive salary of $15 - $17 per hour, depending on experience.

Ongoing training and development opportunities to enhance your skills and knowledge.



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