Teller Trainee Waltham Moody Branch
17 hours ago
We are seeking a highly motivated and customer-focused Teller Trainee to join our team at Rockland Trust. As a Teller Trainee, you will be at the heart of our branches, providing exceptional customer service and support to our clients.
Key Responsibilities- Make a positive first impression on customers, warmly greeting them and guiding them to the colleague who can best support their needs.
- Engage in constant customer support, exhibiting efficient, effective, and courteous customer service in person and via telephone.
- Serve customers by supplying them with information on the Rockland Trust banking products best suited to their individual needs.
- Ensure that customers feel cared for as you perform duties that require a high level of accuracy, such as processing deposits, withdrawals, payments, cash checking, and other financial transactions.
- Work closely with our training team and your branch team to learn about these responsibilities, and to complete Rockland Trust's Teller Training.
- High school diploma or equivalent.
- Strong verbal and written communication skills.
- Comfortable using technology, including computers, to facilitate the achievement of business goals.
- Sales and service-oriented personality.
- Ability to maintain a professional appearance.
- Positive approach to interactions with customers and team members.
- Ability to work within normal office requirements, with long periods of standing and continuous customer support.
- Ability to lift and carry up to 50 pounds.
- Willingness and ability to work within a flexible work week, which may include weekends, as customer needs dictate.
- Ability to successfully complete our training program.
- Candidates should have 1-2 years prior teller experience or cash handling/customer service skills.
At Rockland Trust, we believe that being a great place to bank starts with being a great place to work. We foster a respectful and inclusive work environment where everyone is given the chance and resources to succeed. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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