ServiceNow Team Lead

3 days ago


Broomfield, Colorado, United States MMC Corporate Full time
Job Summary

We are seeking a highly skilled ServiceNow Team Lead to join our team at MMC Corporate. As a key member of our IT organization, you will be responsible for leading the development and implementation of ServiceNow solutions to drive business value and improve operational efficiency.

Key Responsibilities
  • Develop and implement ServiceNow solutions to meet business requirements
  • Lead a team of engineers and administrators to design, develop, and deploy ServiceNow integrations and applications
  • Collaborate with cross-functional teams to integrate ServiceNow with other systems and applications
  • Manage instance security, user access, and data structures
  • Develop and maintain web pages and ServiceNow sites
  • Participate in process story discussions and provide advice on business services delivery
  • Manage platform operations workload and SLAs
  • Define change management process for the ServiceNow Platform
  • Work closely with platform owner and Process Leader on tying business to platform integration requirements
Requirements
  • 7+ years of experience in system administration and/or service delivery for large-scale IT services
  • Experience with process design and IT delivery of agreed business processes
  • Proficiency with ServiceNow and related product design and delivery
  • Ability to work to deadlines and within budget constraints
  • Ability to manage multiple projects and priorities
  • Previous experience working in a matrix organization
  • Previous success working in a dynamic environment with the ability to adapt to changing priorities
What We Offer

We offer a competitive total rewards package, including health and welfare benefits, tuition assistance, 401K savings, and other retirement programs. We are committed to embracing a diverse, inclusive, and flexible work environment.

We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status, or any other characteristic protected by applicable law.

If you have a need that requires accommodation, please let us know by contacting us.

We are committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections, and professional development benefits of working together in the office.

All MMC Corporate colleagues are expected to be in their local office or working onsite with clients at least three days per week.



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