Automotive Service Representative

5 days ago


Hamburg, Pennsylvania, United States Outten Motors, LLC Full time
Job Summary

Outten Motors, LLC is seeking a skilled Automotive Service Advisor to join our team. As a key member of our service department, you will be responsible for providing exceptional customer service, diagnosing automotive problems, and preparing repair orders.


Responsibilities and Duties
  • Customer Service: Greet customers, listen to their concerns, and provide accurate and timely information about their vehicle's maintenance and repair needs.
  • Diagnostic and Repair: Use your knowledge of automotive systems to diagnose problems and recommend repairs, ensuring that all work is done to the highest standards.
  • Repair Order Preparation: Prepare detailed repair orders, including estimates, parts, and labor costs, and ensure that all necessary documentation is completed accurately and efficiently.
  • Communication: Communicate effectively with customers, technicians, and other team members to ensure that all parties are informed and up-to-date on the status of repairs.
  • Continuous Learning: Stay up-to-date with the latest automotive technologies and techniques through ongoing training and education.

Requirements and Qualifications
  • Experience: Previous experience in an automotive dealership or service environment is highly preferred.
  • Knowledge and Skills: Strong knowledge of automotive systems, excellent communication and interpersonal skills, and the ability to work in a fast-paced environment.
  • Education and Training: High school diploma or equivalent required; post-secondary education or training in automotive repair or a related field is an asset.
  • Physical Demands: Ability to lift up to 50 pounds and stand for long periods.

Benefits and Compensation
  • Competitive Salary: A competitive salary with opportunities for bonuses and incentives.
  • Benefits Package: Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) retirement plan, and paid training.
  • Opportunities for Advancement: Opportunities for career growth and advancement within the company.


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