Laminex Inc. Support Representative
2 weeks ago
Laminex Inc. is looking for a skilled Support Representative to provide exceptional customer service.
About the RoleThis position involves interacting with customers via phone, email, or chat, resolving issues and answering questions in a timely and professional manner.
Key Responsibilities- Answering and responding to customer inquiries in a clear and concise manner.
- Providing solutions to customer complaints and concerns.
- Utilizing business systems to track and resolve customer issues.
- Documenting all customer interactions.
- Meeting performance targets and exceeding customer satisfaction expectations.
- Bachelor's degree or equivalent experience.
- Excellent communication and problem-solving skills.
- Proficient in using computer software and systems.
- Able to work in a fast-paced environment.
- Highly organized and detail-oriented.
Estimated Salary: $45,000 - $65,000 per year.
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