Laminex Inc. Support Representative

2 weeks ago


Fort Mill, South Carolina, United States Laminex Inc Full time

Laminex Inc. is looking for a skilled Support Representative to provide exceptional customer service.

About the Role

This position involves interacting with customers via phone, email, or chat, resolving issues and answering questions in a timely and professional manner.

Key Responsibilities
  • Answering and responding to customer inquiries in a clear and concise manner.
  • Providing solutions to customer complaints and concerns.
  • Utilizing business systems to track and resolve customer issues.
  • Documenting all customer interactions.
  • Meeting performance targets and exceeding customer satisfaction expectations.
Requirements
  • Bachelor's degree or equivalent experience.
  • Excellent communication and problem-solving skills.
  • Proficient in using computer software and systems.
  • Able to work in a fast-paced environment.
  • Highly organized and detail-oriented.

Estimated Salary: $45,000 - $65,000 per year.



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