Customer Service Ambassador

3 weeks ago


Fort Mill, South Carolina, United States Laminex Inc Full time
Job Overview

We are seeking a Customer Service Representative to provide exceptional customer experiences. As a key member of our team, you will communicate with customers to identify their needs and provide solutions that meet their expectations.


Key Responsibilities
  • Receive and respond to a high volume of customer inquiries via phone and email
  • Utilize cloud-based systems to interact with customers and process requests
  • Develop rapport and build relationships with customers through effective communication and problem-solving skills
  • Document all customer interactions and maintain accurate records
  • Meet personal and team performance metrics
Requirements
  • High school diploma or equivalent required; previous experience in customer service preferred
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and prioritize tasks effectively
  • Familiarity with computers and customer management software
Compensation

The estimated salary for this position is $45,000 - $55,000 per year, depending on location and experience.



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