Operations Supervisor

3 weeks ago


Wilmington, North Carolina, United States Mailboxes Full time
Operations Supervisor

Mailboxes US Inc. is seeking an experienced Operations Supervisor to join our team. As a key member of our operations team, you will play a crucial role in ensuring our business activities align with the highest standards of safety, security, and regulatory compliance.

Key Responsibilities:

  • Develop and implement work process and procedure improvements to enhance operational efficiency.
  • Provide solutions in warehousing, inventory control, transportation, and technical support to ensure seamless logistics operations.
  • Manage Key Performance Indicators (KPIs) within budgetary guidance to drive business performance.
  • Prepare documents according to export requirements, including Certificate of Origin, Manifests, BOLs, MAWBs, and DGD's.
  • Ensure compliant export procedures and AES (Automated Electronic System) filings.
  • Hire, supervise, coach, train, and develop staff at various levels to build a high-performing team.
  • Collaborate with teams to define, develop, and deploy strategic business improvements.
  • Build collaborative working relationships across each business unit to drive business results.

Requirements:

  • BA/BS preferred.
  • Detail-oriented with excellent verbal, written, and follow-up communication skills.
  • Effective use of Microsoft Office (Outlook, Excel, Word, and PowerPoint).
  • 1+ years' experience in air export and freight forwarding industry.
  • Familiarity with TSA, IACSSP, TAPA, or CCSF/P regulations.
  • Experience with Dangerous Goods as regulated by IATA, IMO, and/or DOT.

Equal Opportunity Employer:

Mailboxes US Inc. is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Work Authorization:

Mailboxes US Inc. will only employ those legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided.



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