Case Manager

3 hours ago

Austin, Texas, United States LifeWorks Austin Full time
Job Summary

We are seeking a highly motivated and compassionate Case Manager to join our Rapid Rehousing team at LifeWorks Austin. As a Case Manager, you will provide community-based case management services to clients, drawing upon their strengths to inform service planning, advocating on their behalf, and collaborating with other service providers to provide resource referrals, monitor client progress, and manage crisis situations.

This is a full-time, non-exempt position that earns a competitive starting rate of $24.86-$27.17/hr depending on experience. Benefits include 24 PTO days per year, 11 paid holidays per year, a premium-free employee medical plan with $100 per month HSA contribution, and a retirement savings plan with 50% match on the first 6% of contributions.

Responsibilities
  • Provide client-centered, healing-centered case management services to diverse individuals who may have experienced chronic homelessness, systems involvement, mental health challenges, substance use challenges, a history of trauma, early pregnancy/parenthood, etc.
  • Identify and leverage clients' strengths as part of service planning to help clients achieve their self-defined goals.
  • Work with teammates and other support staff to ensure fidelity of the Strengths Model of Case Management is adhered to and considered in interaction with and documentation of client-case manager engagement.
  • Assist clients with their day-to-day needs and development of life skills, which may include (but is not limited to) grocery shopping, meal preparation, cleaning activities, budgeting, navigating public transportation, and job search activities.
  • Assess clients' mental and physical wellness, needs, preferences, and abilities, and utilize this information to develop tailored wraparound supports and referrals that are aligned with client preferences.
  • Regularly and effectively assess and manage incidents and crisis situations, with calm, care, and positive regard for client, using de-escalation and safety planning techniques as appropriate.
  • Analyze barriers and challenges as they arise and deliver safe, effective, and client-focused solutions.
  • Actively engage in the community alongside clients to support the achievement of client's self-defined goals, including collaborating with internal and external partners to advocate for client needs, coordinate services, and provide referrals.
  • Assist clients in building a network of support and (re)building relationships with family and friends.
  • Comply with all requirements outlined by funding sources, licensure and accrediting bodies, the program, and the agency. These requirements may pertain to data, paperwork, philosophies, processes, and procedures, among other things.
  • Maintain timely, complete, and accurate case records and documentation, including (but not limited to) service plans, assessments, progress notes, intake reports, and incident reports.
  • Perform heavy data entry into agency/funder databases and ensure timeliness and accuracy of data entry.
  • Discern how and when to provide approved financial assistance to support the client in meeting their basic needs and ensure proper utilization of the funds.
  • Assist clients in obtaining necessary documents to secure employment or housing (e.g., State ID, birth certificate, Social Security card).
  • Assist clients in obtaining information about their benefits (e.g., SSI, Medicaid) and how they will be affected by employment in order for clients to make good decisions about employment opportunities, referring clients to benefits counseling, as needed.
  • Ensure required client consents are collected and documented and that clients have a thorough understanding of the program prior to consenting to participate.
  • Provide timely interventions and outreach services to clients when they appear to disengage from services.
  • Transport clients to agencies and services.
  • Prepare for and actively participate in supervision meetings and all other required meetings or trainings.
Additional Responsibilities for Rapid Rehousing
  • Perform targeted, community-based outreach when a client is pulled for housing.
  • Support and guide clients and their self-defined household members from homelessness to housing by navigating potential housing options, addressing barriers to housing, and ensuring clients understand their rights as tenants.
  • Set up utility accounts in client's name, review previous rental and utility arrears, and negotiate late fees on behalf of clients.
  • Support the move-in process by attending lease signings, arranging furniture deliveries, and transporting client's personal effects.
  • Support the long-term housing stability of clients to minimize returns to homelessness by collaborating closely with clients on lease re-signings, lease ends and move-outs.
  • Work closely with Housing Intake & Placement Specialists to identify housing placement options based on individual housing preferences and barriers, coordinate follow-up regarding housing stability issues, and to assist with unit transfers for clients.
  • Adapt quickly to the critical needs of clients and landlords that might involve mutual recission, VAWA, and other high-risk situations.
Qualifications
  • Requires a Bachelor's Degree in social or behavior sciences or administrative field.
  • Requires a minimum 2 years related experience.
  • Equivalent combination of education and experience.
  • Lived experience of homelessness is a plus and may count towards related qualifications.
  • Proficient in HMIS, Microsoft Office, Outlook, and agency database.

  • Case Manager

    4 days ago

    Austin, Texas, United States LifeWorks Austin Full time

    Case ManagerLifeWorks Austin is seeking a dedicated and compassionate Case Manager to join our Rapid Rehousing team. As a Case Manager, you will provide community-based case management services to clients, empowering them to achieve their self-defined goals and improve their overall well-being.Key Responsibilities:Provide client-centered case management...

  • Case Manager

    2 days ago

    Austin, Texas, United States Cardinal Health Full time

    Job SummaryCardinal Health is seeking a highly skilled Case Manager to join our team. As a Case Manager, you will be responsible for providing exceptional support to patients and healthcare providers, ensuring seamless access to specialty pharmaceuticals and services.Key Responsibilities: Serve as the primary point of contact for patients and healthcare...

  • Case Manager

    3 days ago

    Austin, Texas, United States The Salvation Army Full time

    About this OpportunityWe are seeking a skilled Case Management Specialist to join our team at The Salvation Army. As a key member of our life management program, you will work closely with clients to develop comprehensive, long-term plans for recovery and provide ongoing support and guidance.Key ResponsibilitiesEstablish and implement individualized program...

  • Case Manager

    4 days ago

    Austin, Texas, United States Travis County, TX Full time

    Job SummaryThe Case Manager will oversee and manage a caseload of court participants in the Transformative Youth Justice Program, a court-led diversion program for individuals between the ages of 17-20 with pending misdemeanor cases.The program utilizes a holistic community-centered approach to provide participants with developmentally-appropriate support,...

  • Case Manager

    2 days ago

    Austin, Texas, United States Catholic Charities of Central Texas Full time

    Job SummaryThe Case Manager plays a vital role in providing comprehensive case management services to individuals and families participating in St. Gabriel's Pregnancy & Parenting Program. This position is responsible for managing an assigned caseload, guiding families through the program, and ensuring successful completion.The Case Manager offers...

  • Case Management Services Manager

    3 weeks ago

    Austin, Texas, United States CodeForce Full time

    Job SummaryThe Manager for Case Management Services is a key leadership role responsible for promoting patient-centered care by coordinating all aspects of hospital-based case management. This position oversees the day-to-day operations of the case management team, ensuring effective care coordination and case management practices align with hospital...

  • Case Manager

    6 days ago

    Austin, Texas, United States Openwork Full time

    Join Our Team as a Case Manager in Central AustinWe are seeking a highly motivated and experienced Case Manager to join our team at Openwork in central Austin. As a Case Manager, you will play a critical role in supporting our clients and making a positive impact in our community.About the RoleThis is a temp-to-hire opportunity that offers a great chance to...

  • Case Manager

    5 days ago

    Austin, Texas, United States ARC Group Full time

    Job OverviewARC Group is seeking a highly skilled Legal Case Manager to join our team. As a key member of our team, you will play a vital role in supporting law firms specializing in Mass Tort and Personal Injury cases.Key ResponsibilitiesManage workflows and ensure adherence to team processes to optimize efficiency.Drive docket productivity, operational...

  • Case Manager

    4 days ago

    Austin, Texas, United States Catholic Charities of Central Texas Full time

    Job SummaryThe Case Manager plays a vital role in providing comprehensive case management services to individuals and families participating in St. Gabriel's Pregnancy & Parenting Program. This position is responsible for managing an assigned caseload, guiding families through the program, and ensuring successful completion.Key ResponsibilitiesConduct...

  • HIV Case Manager

    4 days ago

    Austin, Texas, United States Central Health Full time

    HIV Case Manager Job DescriptionCentral Health is seeking a highly motivated and compassionate HIV Case Manager to join our team. As a key member of our Sexual Health Program, you will play a vital role in ending the HIV epidemic by providing intensive, client-centered services to individuals living with HIV/AIDS.Key Responsibilities:Determine eligibility...

  • Case Manager Internship

    4 weeks ago

    Austin, Texas, United States Catholic Charities Diocese of Fort Worth Full time

    Job OpportunityWe are seeking a dedicated and compassionate individual to join our team as a Case Manager Intern. As a member of our mission-driven team, you will play a vital role in supporting our clients and contributing to our agency's goal of ending poverty in our community.Key Responsibilities:Provide support to case management staff to assist refugees...

  • RN - Case Manager

    6 days ago

    Austin, Texas, United States ROUND ROCK MEDICAL CENTER TX Full time

    Job Title: RN - Case ManagerZack Group is currently seeking highly skilled Case Manager RNs to join our team at ROUND ROCK MEDICAL CENTER TX. As a Case Manager RN, you will play a vital role in providing exceptional patient care and ensuring the highest level of quality service.Responsibilities:Provide comprehensive case management services to patients,...

  • Case Manager Internship

    3 weeks ago

    Austin, Texas, United States Catholic Charities Diocese of Fort Worth Full time

    Job DescriptionWe are seeking a dedicated and compassionate individual to join our team as a Case Manager Intern. As a member of our mission-driven team, you will play a vital role in supporting our clients and contributing to our agency's goal of ending poverty in our community.Key Responsibilities:Provide support to case management staff to assist refugees...

  • RN Case Manager

    5 days ago

    Austin, Texas, United States All Medical Personnel Full time

    Job Title: RN - Case MgmtSpecialty: RN Case ManagementJob Details:We are seeking a skilled RN Case Manager to join our team. The ideal candidate will have 5-6 years of experience in case management in an inpatient/acute care hospital setting. The RN Case Manager will be responsible for coordinating medical care, matching patient needs and preferences with...

  • Case Management Assistant

    2 days ago

    Austin, Texas, United States Ascension Full time

    Job Summary:Ascension Seton is seeking a skilled Case Management Assistant to support the case management process. The ideal candidate will provide various services, including obtaining and recording authorizations for ancillary services and denial reporting. This role will also facilitate, identify, and document all referrals, as well as communicate status...

  • Case Manager

    5 days ago

    Austin, Texas, United States The GEO Group, Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced Case Manager to join our team at The GEO Group, Inc. in a Case Manager - Immigration role. As a Case Manager, you will be responsible for providing case management services to Intensive Supervision Appearance Program (ISAP) participants, ensuring their successful transition and integration into the...

  • Field Case Manager

    3 weeks ago

    Austin, Texas, United States Genex Services Full time

    Job Summary:Genex Services is seeking a skilled Field Case Manager to join our team. As a Field Case Manager, you will work closely with treating physicians/providers, employers, customers, legal representatives, and the injured/disabled person to create and implement a treatment plan that returns the injured/disabled person back to work appropriately,...

  • RN Case Manager

    2 weeks ago

    Austin, Texas, United States Ascension Full time

    Job SummaryWe are seeking a skilled RN-Case Manager to join our team at Dell Children's Medical Center in Austin, TX. As a key member of our case management team, you will play a vital role in coordinating patient care and ensuring seamless transitions from admission to discharge.ResponsibilitiesDevelop and implement comprehensive care plans that integrate...

  • Lead Case Manager

    5 days ago

    Austin, Texas, United States Ascension Full time

    Job SummaryWe are seeking a highly skilled and experienced Lead Case Manager to join our team at Ascension Seton. As a key member of our Case Management department, you will be responsible for leading the delivery of quality patient care and adherence to policies, procedures, and case management protocols.ResponsibilitiesLead the delivery of quality patient...

  • Rehabilitation Case Manager

    4 weeks ago

    Austin, Texas, United States Central Texas Rehabilitation Hospital Full time

    Job SummaryCentral Texas Rehabilitation Hospital is seeking a skilled Case Manager to join our interdisciplinary team. As a Case Manager, you will play a vital role in the rehabilitation journey of our patients, providing comprehensive care and support to help them achieve their goals.Key ResponsibilitiesDevelop and implement individualized care plans to...