Ecommerce Operations Manager
4 weeks ago
We are seeking an experienced Operations and Process Manager to lead and optimize our internal processes. The ideal candidate will have a strong background in process creation, management, and compliance, with excellent leadership skills to support various departments and executives.
Key Responsibilities- Develop and implement standard operating procedures (SOPs) to streamline operations and improve efficiency across all departments.
- Ensure compliance with company policies and regulatory requirements.
- Monitor and support key performance indicators (KPIs) across departments to assess operational performance and identify areas for improvement.
- Support leadership teams across Product & Marketing, Data & Automation, Supply Chain, and Advertising departments.
- Provide detailed and accurate reviews of deliverables across departments to ensure quality and consistency.
- Coordinate with executives and other senior leaders to facilitate goal achievement and strategic planning.
- Bachelor's degree in Business, Operations Management, STEM, or a related field.
- 5+ years of experience in operations, process management & compliance, leadership support.
- Detail-oriented with a strong focus on accuracy and quality.
- Strong analytical and problem-solving skills, with the ability to use data to drive decision-making.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Experience in a fast-paced, high-growth company.
- Experience with supporting KPI progress across departments, ensuring accountability and progress towards strategic goals.
- Proven experience in core skill development and training of team members, fostering continuous improvement and professional growth.
Reli. is a minority-owned and family-owned company headquartered in Cerritos, CA, with three strategically located distribution centers nationwide. We are a rapidly growing company built around strong values and making an impact, providing a variety of products to make daily lives easier for our business and consumer customers.
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