Ecommerce Operations Manager

4 weeks ago


Salt Lake, Utah, United States Reli. Full time
About the Role

We are seeking an experienced Operations and Process Manager to lead and optimize our internal processes. The ideal candidate will have a strong background in process creation, management, and compliance, with excellent leadership skills to support various departments and executives.

Key Responsibilities
  • Develop and implement standard operating procedures (SOPs) to streamline operations and improve efficiency across all departments.
  • Ensure compliance with company policies and regulatory requirements.
  • Monitor and support key performance indicators (KPIs) across departments to assess operational performance and identify areas for improvement.
  • Support leadership teams across Product & Marketing, Data & Automation, Supply Chain, and Advertising departments.
  • Provide detailed and accurate reviews of deliverables across departments to ensure quality and consistency.
  • Coordinate with executives and other senior leaders to facilitate goal achievement and strategic planning.
Requirements
  • Bachelor's degree in Business, Operations Management, STEM, or a related field.
  • 5+ years of experience in operations, process management & compliance, leadership support.
  • Detail-oriented with a strong focus on accuracy and quality.
  • Strong analytical and problem-solving skills, with the ability to use data to drive decision-making.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
Preferred Qualifications
  • Experience in a fast-paced, high-growth company.
  • Experience with supporting KPI progress across departments, ensuring accountability and progress towards strategic goals.
  • Proven experience in core skill development and training of team members, fostering continuous improvement and professional growth.
About Reli.

Reli. is a minority-owned and family-owned company headquartered in Cerritos, CA, with three strategically located distribution centers nationwide. We are a rapidly growing company built around strong values and making an impact, providing a variety of products to make daily lives easier for our business and consumer customers.



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