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Transportation Operations Manager

2 months ago


Baltimore, Maryland, United States Transdev Full time
About Transdev

Transdev is a leading provider of transportation services in the United States, operating in 19 countries and employing over 32,000 team members. Our mission is to empower the freedom to move every day through safe, reliable, and innovative solutions that serve the common good.

Job Summary

We are seeking a highly skilled Road Supervisor to join our team in Baltimore, Maryland. As a Road Supervisor, you will be responsible for overseeing the day-to-day operations of our transportation services, ensuring the safety and well-being of our drivers and passengers.

Key Responsibilities
  • Communicate job requirements and responsibilities to drivers
  • Take responsibility for day-to-day scheduling, counseling, and evaluation reports to local management
  • Conduct on-the-scene accident investigations and assist drivers in preparing accident reports and safety violation documents
  • Design and deliver driver training and safety courses, train new drivers, and retrain those involved in accidents
  • Observe drivers on the road and correct safety problems on the scene while documenting violations
  • Liaise between drivers and clients and organization in customer service issues
  • Evaluate and monitor driver safety and performance, as well as compliance in legal, employment, and labor policy matters
  • Assist the Safety Manager with DOT/FTA compliance regarding drug testing and recordkeeping
  • Assist in dispatching, driving, interviewing, and miscellaneous clerical tasks as needed
Requirements
  • Supervisory experience with hourly employees, with 2-3 years of transit supervisory experience preferred
  • Computer literate with working knowledge of Word, Excel, and PowerPoint
  • Familiar with basic vehicle mechanical processes and maintenance
  • Ability to effectively prioritize tasks and manage time effectively
  • Excellent verbal, written, and relational communication skills, with ability to appropriately interact with employees of all levels
  • Human resources and training experience
  • Work extended hours regularly, including Saturday
  • Demonstrate regular and consistent attendance and punctuality
  • Possess a working vehicle to travel within the service area as needed
Why Join Transdev?

We offer a competitive salary, attractive benefits package, including 401(k) with company contribution, medical, dental, and vision. We also offer paid time off and vacation. If you are a motivated and experienced professional looking for a challenging and rewarding role, we encourage you to apply.