Healthcare Support Specialist

1 week ago


Matteson Illinois, United States Midwest Express Clinic Full time

Overview:
Are you passionate about patient care and looking to advance your career? At Midwest Express Clinic, we are seeking a dedicated and proactive Healthcare Support Specialist to enhance our operations.

About Midwest Express Clinic
Midwest Express Clinic provides accessible walk-in urgent care services throughout the Midwest, particularly in the Chicagoland region, prioritizing patient care and satisfaction. As an independent healthcare provider, we focus on delivering quality care without promoting unnecessary tests or referrals. Our facilities operate seven days a week, ensuring availability for our patients.

Responsibilities:
Administrative Duties:
- Manage multiple phone lines and respond to inquiries
- Welcome patients warmly
- Proficiently navigate the Electronic Medical Records (EMR) system
- Register patients efficiently
- Handle correspondence and communications
- Schedule appointments and manage prior authorizations
- Prepare patient charts and process payments

Clinical Duties:
- Perform blood draws and EKGs
- Set up examination rooms for patient visits
- Administer medications as instructed by healthcare providers
- Collect and prepare laboratory specimens
- Triaging patients by taking vital signs and gathering medical histories
- Demonstrate a willingness to learn new skills
- Participate in maintaining a clean clinic environment after each shift

Qualifications:
Experience:
0.5 to 2 years in a similar role

Work Hours and Shifts:
12-hour shifts from 8 AM to 8 PM, with a rotating schedule of three shifts one week and three and a half shifts the next, including weekends.

Locations:
All Illinois South Region

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