Technical Support Specialist
4 weeks ago
As a Computer Support Specialist at Vets Hired, you will be responsible for providing technical assistance to users via various channels, including phone, email, tickets, and in-person support. Your primary goal will be to resolve problems related to computer software and hardware operations in accordance with agreed-upon Service Level Agreements (SLAs).
Key Responsibilities
• Set up equipment for employee use, ensuring proper installation of cables, operating systems, and software.
• Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
• Maintain computer images and deploy new and system upgrades as necessary, including appropriate documentation.
• Assist in creating Standard Operating Procedures for all processes required to maintain the user environment, covering laptop build, user creation, and system installations.
• Work closely with the IT team to ensure that all systems comply with security and audit requirements.
• Refer major hardware or software problems or defective products to vendors or technicians for service.
• Develop training materials and procedures or train users in the proper use of hardware or software.
• Record all incidents and requests into the Helpdesk system for audit and review, ensuring accurate details and categorizations are logged.
• Maintain inventory of all hardware and software systems.
• Procure IT equipment as needed to support systems.
• Communicate effectively with all internal associates, including trading, research, management, development, and operations personnel.
Requirements
• 2+ years of experience in 1st line technical support and managing user requests.
• 2+ years of experience troubleshooting computer problems.
• Experience managing new user setup from procurement through onboarding and training.
• High level of analytical thinking to solve problems.
• High level of communication to all levels of business.
• Ability to work daily, onsite in our Jupiter office, covering a standard 40-hour work week.
-
IT Support Specialist
4 weeks ago
West Palm Beach, Florida, United States Trustbridge Full timeOverviewTrustbridge offers a competitive salary range of $21/hr. - $26/hr. based on experience for the IT Support Specialist role.The company provides a comprehensive benefits package, including health, dental, vision, life, and disability insurance, as well as a 401K plan with employer contribution.As an IT Support Specialist, you will be responsible for...
-
Technical Customer Support Specialist
4 weeks ago
West Palm Beach, Florida, United States MAFÉ Resources Full timeAbout MAFÉ Resources:We're a rapidly growing tech company at the forefront of e-commerce, committed to delivering seamless online experiences and top-notch customer service. We're seeking a passionate Technical Customer Support Specialist with Intercom experience to support our growing customer base and drive satisfaction on our e-commerce platform.The...
-
Technical Customer Support Specialist
3 weeks ago
West Palm Beach, Florida, United States MAF Resources Full timeAbout MAF Resources:We're a rapidly growing tech company at the forefront of e-commerce, committed to delivering seamless online experiences and top-notch customer service. We're looking for a passionate Technical Customer Support Specialist with Intercom experience to support our growing customer base and drive satisfaction on our e-commerce platform.The...
-
Technical Support Specialist
4 weeks ago
West Palm Beach, Florida, United States Trustbridge Full timeOverview:Trustbridge is seeking a skilled Clinical Applications Support Specialist to join our team. As a key member of our EMR and Business Applications Departments, you will be responsible for providing exceptional user support for our clinical applications.Responsibilities: Provide timely and effective support for EMR users Assist with diversified...
-
IT Support Specialist
4 weeks ago
West Palm Beach, Florida, United States Trustbridge Full timeh3Overview/h3brpTrustbridge offers a competitive salary range of $21/hr. - $26/hr. based on experience for our IT Support Specialist role./ppAs a community nonprofit, we provide support for families facing serious illness 24 hours a day through our various services, including palliative medicine, caregiver support, and bereavement programs./ppOur employees...
-
Technology Support Specialist
4 weeks ago
West Palm Beach, Florida, United States Vets Hired Full timeAbout the JobAt Vets Hired, we are seeking a skilled Technology Support Specialist to join our team. As a key member of our technology support team, you will be responsible for providing technical assistance and support to our customers.Key ResponsibilitiesProvide technical support and troubleshooting for hardware and software issuesInstall and maintain...
-
Technology Support Specialist
1 month ago
West Palm Beach, Florida, United States Vets Hired Full timeAbout the JobWe are seeking a skilled Technology Support Specialist to join our team at Vets Hired. As a key member of our technology support team, you will be responsible for providing technical assistance and support to our customers.Key ResponsibilitiesProvide technical support and troubleshooting for hardware and software issuesInstall and maintain...
-
Desktop Support Specialist in West Palm Beach
4 weeks ago
West Palm Beach, Florida, United States Desktop & Depot Support Full timeJob Title: Desktop Support SpecialistWe are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in West Palm Beach, Florida.Key Responsibilities:Provide workstation software break-fix supportPerform IMAC – PC install, moves, adds, and changesImage loads and asset recoveryAsset tagging and printer...
-
Technical Support Specialist
4 weeks ago
Daytona Beach, Florida, United States Bethune-Cookman University Full timeBethune-Cookman University is seeking a skilled Technical Support Specialist to join our team.Job Summary:Under the direction of the Director for Client Services, the Technical Support Specialist will be the first point of contact for users requesting assistance.Duties/Responsibilities:- Manage help desk tickets in a timely manner- Troubleshoot technology in...
-
Technical Support Specialist
4 weeks ago
Boynton Beach, Florida, United States TechTrex Inc.KioSoft Technologies LLC Full timeJob SummaryWe are seeking a highly motivated and trainable Technical Support Specialist to join our team at KioSoft Technologies LLC. As a Technical Support Specialist, you will be responsible for providing timely and accurate resolutions to complex customer inquiries and escalations.Main Responsibilities:Serve as the primary point of contact for customer...
-
Diagnostic Imaging Specialist
4 weeks ago
West Palm Beach, Florida, United States HealthCare Support Full timeHealthCare Support is seeking a skilled Diagnostic Imaging Specialist for a 13-week contract in West Palm Beach, Florida. This role offers a unique opportunity to work with a dynamic team and contribute to the delivery of high-quality patient care.Benefits:Immediate enrollment in Health InsuranceDental InsuranceLife InsuranceEmployee Assistance Program...
-
Diagnostic Imaging Specialist
4 weeks ago
West Palm Beach, Florida, United States HealthCare Support Full timeDiagnostic Imaging Specialist Opportunity with HealthCare Support:HealthCare Support is seeking a skilled Diagnostic Imaging Specialist to join their team for a 13-week contract in West Palm Beach, Florida. As a Diagnostic Imaging Specialist, you will be responsible for operating CT scanners and ensuring high-quality imaging results. Benefits of this...
-
Ld Technical Support Specialist ERP
3 weeks ago
Palm Bay, Florida, United States Medline Industries Full timeJob Summary:Medline Industries is seeking a skilled Technical Support Specialist to provide assistance to the user community and development team in the design, development, configuration, and testing of Medline's Logistics Systems.Key Responsibilities:Support the user community and development team in the design, development, configuration, and testing of...
-
Executive Support Specialist
1 month ago
West Palm Beach, Florida, United States Florida Crystals Corp. Full timeFlorida Crystals Corp. is a leading domestic sugar producer and North America's first fully integrated cane sugar company. We are seeking a skilled Executive Support Specialist to assist staff/users with technical support of desktop computers, applications, handheld devices, and related technology. The ideal candidate will have 5-7 years of experience...
-
Clinical Applications Support Specialist
3 weeks ago
West Palm Beach, Florida, United States Trustbridge Full timeOverviewTrustbridge is seeking a skilled Clinical Applications Support Specialist to join our team. As a key member of our EMR and Business Applications Departments, you will be responsible for providing exceptional user support for our clinical applications.ResponsibilitiesAssist with diversified projects in support of activities and operations of the EMR...
-
IT Support Specialist
4 weeks ago
West Palm Beach, Florida, United States Dedicated IT Full timeJob Title: IT Support Technician IIJob Summary:Dedicated IT is seeking a highly skilled and motivated IT Support Technician II to join our team. As a key member of our technical support team, you will be responsible for providing exceptional technical support to our clients, resolving complex technical issues, and collaborating with our team to deliver...
-
Applications Support Specialist
1 month ago
West Palm Beach, Florida, United States Trustbridge Full timeJob SummaryTrustbridge is seeking a skilled Applications Support Specialist to join our team. As a key member of our EMR and Business Applications Departments, you will be responsible for providing exceptional user support for our clinical applications.Key Responsibilities:Assist with diversified projects in support of activities and operations of the EMR...
-
Support Specialist
4 weeks ago
West Palm Beach, Florida, United States Wyndy LLC Full timeAt Wyndy LLC, we are seeking a Support Specialist to provide assistance and guidance to individuals in need. This role involves offering support, problem-solving, and advocacy to promote the well-being and success of individuals. Support personnel collaborate with various stakeholders to ensure the delivery of appropriate resources and services. They...
-
Administrative Support Specialist
4 weeks ago
West Palm Beach, Florida, United States The Mosaic Group Full timeJob Title: Administrative Support SpecialistAbout the Role:We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at The Mosaic Group. As an Administrative Support Specialist, you will provide critical support to our marketing team, ensuring the smooth day-to-day operation of our office.Key Responsibilities:*...
-
Senior Compliance Technical Specialist
4 weeks ago
Palm Beach Gardens, Florida, United States NextEra Energy , Inc. Full timeJob Title: Senior Compliance Technical SpecialistJob Summary:We are seeking a highly skilled Senior Compliance Technical Specialist to join our team at NextEra Energy. The successful candidate will be responsible for ensuring compliance with NERC standards and regulations in the Power Generation Division.Key Responsibilities:Conduct compliance analysis and...