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IT Service Manager: System Administration Expert

2 months ago


Indianapolis, Indiana, United States SilverWorks Full time

About SilverWorks

SilverWorks is a leading provider of innovative digital solutions, committed to shaping the future and driving progress in various industries. Our company is dedicated to making a significant contribution to the advancement of relevant topics such as sustainability, renewable energies, mobility, infrastructure, and digitalization.

Job Opportunity

We are seeking a highly skilled IT Service Manager to join our team in Mönchengladbach for a limited period of 2 years. As an IT Service Manager: System Administration, you will be responsible for administering and supporting the IT systems for basic services, including 2nd level support for various areas.

Key Responsibilities

  • System Administration
    • Independently administer the IT systems for basic services, including client management, infrastructure, and cloud services.
    • Provide 2nd level support for the following areas:
      • Outlook
      • M365 end user tools
      • Exchange mailing
      • File service
      • Sharepoint Online
  • Email Environment Support
    • Support the email environment based on Microsoft Exchange (hybrid) and the Microsoft M365 environment (Sharepoint, Exchange Online).
  • File Service and Archive Systems
    • Administer and support the internal file service and archive systems.

Requirements

  • Strong technical skills and experience in system administration and support.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.