Field Service Technical Representative

4 days ago


Seattle, Washington, United States Cincinnati Incorporated Full time
Job Title: Field Service Technical Representative

Cincinnati Incorporated is seeking a highly skilled Field Service Technical Representative to join our team. As a Field Service Technical Representative, you will be responsible for providing technical support and maintenance services to our customers.

Job Summary:

The Field Service Technical Representative will be responsible for:

  • Providing technical support and maintenance services to customers
  • Performing routine maintenance on equipment and assisting in the establishment of preventative maintenance schedules with customers
  • Efficiently managing business expenses to maximize profitability
  • Maintaining company property for safe operation and maximum life
  • Preparing and submitting documentation for efficient invoicing
Requirements:

To be successful in this role, you will need:

  • 3+ years' experience with industrial maintenance (or related military experience), to include troubleshooting
  • Knowledge of electrical, mechanical, and hydraulic principles
  • Strong diagnostics and technical aptitude
  • Ability to work independently with little supervision
  • Able to travel overnight at least 75%, at times
  • Superb communication skills with an emphasis on customer service
  • Strong PC and organizational skills
Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • This position is very active and requires frequent standing, bending, kneeling, stooping, crouching, crawling, and climbing of ladders.
  • Must be able to use hands to finger, handle or feel objects, tools, or controls; must be able to lift a minimum of 50 lbs. frequently.
  • Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Benefits:

Cincinnati Incorporated offers a competitive and comprehensive benefits package, including:

  • Paid vacations
  • Paid holiday and personal days
  • Medical insurance (including HSA)
  • Dental insurance
  • Vision insurance
  • Accident insurance
  • Life insurance (AD&D)
  • Disability insurance
  • Generous 401K employer match
  • Flexible spending account
  • Tuition reimbursement
  • Employee assistance program
  • Parental leave


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