Optical Manager Position

4 weeks ago


Minneapolis, Minnesota, United States Warby Parker Full time
Job Title: Optical Manager Position

About the Role:

Warby Parker is seeking a highly skilled Optical Manager to join our in-house Optical team. As an Optical Manager, you will use your professional expertise to create exceptional experiences for customers. You will work directly with customers to meet their eyewear needs, take and record measurements, adjust and fit eyewear, and ensure that our finished eyewear meets our optical standards.

Leadership Responsibilities:

As a leader, you will report to the Store Leader and oversee Optician Apprentice Program participants. You will manage a team of Opticians by giving and receiving feedback, holding ongoing development conversations, and leading by example on the floor. You will also uphold exceptional service standards when working with customers and implement retail experience programs to increase their loyalty and engagement.

Requirements:

* A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states) with 2+ years of management experience
* A strong leader and mentor who exhibits model behavior, drives optical metrics, and adheres to strict optical standards
* Passionate about the eyewear and retail industries
* A clear and effective communicator who can break down technical terms for customers
* Dedicated to going above-and-beyond to make customers (and your teammates) happy

Benefits:

Warby Parker offers a range of benefits to our full-time employees, including health, vision, and dental insurance, life and AD&D Insurance, paid time off, paid Holidays, retirement savings plan with a company match, parental leave, short-term disability, Employee Assistance Program, bereavement Leave, and Optical Education Reimbursement.

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