Network Systems Specialist

2 days ago


Lafayette, Indiana, United States Subaru of Indiana Automotive Full time
Job Summary:

The IS Network Technician is responsible for assisting with the coordination and management of SIA's phone systems, including configuration, updates, basic troubleshooting, and hardware repair/replacement. They will also collaborate with other departments to determine mobile connectivity needs and support the greater networking/IS teams in phone systems related issues.

Key Responsibilities:

  • Maintain phone system configuration and updates across multiple facilities.
  • Manage phone system endpoint VOIP, analog, soft phone, and mobile device application.
  • Assist with Mobile device management including software updates, hardware repair or replacement, inventory, and device accountability.
  • Supports helpdesk efforts with mobile device concerns.
  • Collaborate with multiple departments and contractors to determine their mobile connectivity needs and/or concerns.
  • Assist with swapping network racked equipment.
  • Basic network troubleshooting.
Requirements:

  • Associate degree in Information Technology or related field, or equivalent experience.
  • Phone system support and configuration experience.
Preferred Qualifications:

  • 2 years' experience mobile device management software.
  • 2 years' experience with troubleshooting Android and iOS software & hardware.
  • 3CX Certification(s)
  • 5 years' experience with Microsoft Intune MDM "Mobile Device Management"
  • Apple Certified iOS Technician (ACiT)
  • Cell phone repair technician certification (Android)
  • A+ certification
Subaru of Indiana Automotive, Inc. is an equal opportunity employer committed to employing a diverse workforce.

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