Administrative Support Specialist

4 days ago


Marquand, Missouri, United States Hair Club Full time

About the Role:

We are seeking a highly skilled and motivated Administrative Support Specialist to join our team at HairClub. As a key member of our front desk team, you will be responsible for providing exceptional customer service and administrative support to our clients and staff.

Key Responsibilities:

  • Facilitate new client and existing member flow, ensuring a seamless and efficient experience
  • Communicate important details across all departments, maintaining open and transparent communication
  • Manage all scheduling activities, including booking and appointment confirmations, to deliver the ultimate client experience
  • Assist with inventory management, including ordering and collections, to ensure efficient operations
  • Provide administrative support to the team, including data entry, filing, and other tasks as needed

Requirements:

  • 2+ years of administrative assistant and customer service experience
  • Persuasive selling techniques and ability to build trust with clients
  • Strong active listening skills and ability to work independently
  • Ability to adapt to business needs and continuously improve processes

What We Offer:

  • Attractive work schedule: Tuesday through Saturday, with Sundays and Mondays off
  • Competitive benefits package, including paid time off, medical insurance, and 401(k) retirement savings plan
  • Tuition reimbursement and company-paid training opportunities
  • A wealth of opportunities for growth and advancement within the company


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