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IT Operations Manager

2 months ago

Livermore, California, United States LLNL Full time
Company Overview

Make an Impact with Us

Are you ready to join a team of exceptional professionals dedicated to enhancing national security? At Lawrence Livermore National Laboratory (LLNL), our staff leverage their skills to develop innovative solutions for significant challenges that improve our world.

We prioritize a diverse and inclusive workforce, celebrating the unique backgrounds, talents, and perspectives of our employees. This commitment is essential for the ongoing success of our mission.

Compensation Range

$172,140 - $265,188 Annually

$172,140 - $221,064 Annually at the SEL.3 level

$206,490 - $265,188 Annually at the SEL.4 level

Please note that this compensation range serves as a general guideline. Various factors, including education, experience, and market conditions, influence starting salaries.

Position Overview

We are seeking an IT Operations Manager to oversee a team responsible for the management of IT infrastructure and high-performance computing in a secure environment. You will manage the budget and lead computing projects across multiple classified networks. This role is situated within the Field Intelligence Element (FIE) of the Global Security Directorate.

This position necessitates a primarily on-site presence, with limited options for remote work.

This role will be filled at either the SEL.3 or SEL.4 level, depending on assessed knowledge and experience. Additional responsibilities may be assigned if hired at the higher level.

Key Responsibilities
  • Supervise personnel and manage a multi-million-dollar budget.
  • Provide strategic direction and technical leadership to effectively manage the IT environment, ensuring mission success and adherence to technology standards.
  • Lead work breakdown and cost estimation, execution status, and risk management activities.
  • Engage with stakeholders to negotiate and confirm deliverables.
  • Collaborate with senior management and external partners to identify IT business needs and enhance service delivery.
  • Analyze emerging technologies and trends to foster collaboration and cost-effective solutions.
  • Ensure compliance with LLNL and DOE-IN policies, regulations, and safety protocols.
  • Oversee ongoing compliance requirements and audits, including preparation and follow-up actions.
  • Coordinate with business functions to align IT priorities with organizational goals.
  • Lead IT teams and cross-functional groups to maintain high service standards and compliance.
  • Consult with business units on IT requests and capabilities.
  • Perform additional duties as assigned.
Additional Responsibilities at SEL.4 Level
  • Guide strategic processes for developing and implementing project solutions that meet customer requirements.
  • Address complex issues where the solution is not predetermined.
  • Lead strategic planning efforts and succession planning aligned with long-term goals.
Qualifications
  • Active DOE Q-level clearance or Top-Secret clearance from another U.S. government agency at the time of hire, with the ability to obtain and maintain SCI access.
  • Bachelor's degree in Computer Science or Business Management with relevant IT experience, or equivalent education and experience.
  • Advanced knowledge of modern IT technologies and operational trends.
  • Strong analytical and problem-solving skills to make informed decisions.
  • Experience in managing technical teams, with knowledge of strategic planning and organizational dynamics.
  • Excellent organizational skills to prioritize tasks in a dynamic environment.
  • Proven ability to develop and maintain effective relationships.
  • Experience in financial management and balancing technical and budgetary priorities.
Additional Qualifications at SEL.4 Level
  • Demonstrated leadership in developing and executing strategic plans.
  • Effective communication skills to convey technical strategies across all management levels.
  • Advanced negotiation and leadership skills, with the ability to mentor and coach others.
Desired Qualifications
  • Master's degree in Computer Science or Business Management with relevant IT experience.
  • Extensive experience in Windows, Linux, and/or Network System Administration.
  • Experience in a classified computing environment.
  • Familiarity with LLNL programs and understanding of relevant policies and procedures.
Additional Information

This is a Career Indefinite position, open to both internal and external candidates.

Why Choose Lawrence Livermore National Laboratory?
  • Recognized as one of the Best Places to Work.
  • Comprehensive Benefits Package.
  • 401(k) Plan.
  • Relocation Assistance.
  • Education Reimbursement Program.
  • Flexible Work Schedules.
  • Commitment to Inclusion, Diversity, Equity, and Accountability.
Security Clearance Requirement

This position requires an active Department of Energy (DOE) Q-level clearance or Top Secret clearance from another U.S. government agency at the time of hire.

Pre-Employment Drug Testing

Selected external candidates must pass a pre-employment drug test, including testing for marijuana use, in compliance with federal regulations.

Mobile Device Restrictions

Due to security protocols, there are restrictions on mobile device usage in certain areas. Compliance with these regulations is mandatory.

Pre-Placement Medical Examination

A job-related pre-placement medical examination may be required.

Equal Employment Opportunity

We are an equal opportunity employer committed to a discrimination-free work environment. All qualified applicants will be considered without regard to any protected characteristic.

Reasonable Accommodation

We strive to create an accessible experience for all candidates. Requests for reasonable accommodations during the application process can be submitted online.