HR Support Specialist

3 days ago

Portland OR United States TEKsystems Full time
Job Title: Shared Services Coordinator
Job Overview

The Shared Services Coordinator plays a vital role in providing frontline support for HR-related inquiries and performing various tasks related to HR activities and programs. This position requires a strong understanding of HR processes to assist contacts with all self-service activities.

Key Responsibilities
  • Provide Tier 1 inquiry support for a variety of HR inquiries and requests, ranging from low to medium complexity, by actively triaging, resolving, and/or escalating each item as defined by service level agreements.
  • Adhere to established standard operating procedures to run cyclical reports, perform data audits, and general administrative tasks on a routine basis, identifying errors and issues that occur during the process and escalating quickly to ensure timely completion.
  • Rely on established Standard Operating Procedures and Knowledge Articles to interpret and resolve issues, may edit an existing article or content, and related chatbot responses.
  • Participate in programmatic changes by participating in solution testing or User Acceptance Testing.
  • Observe current topic trends and actively contribute insights to address reported issues, encouraging end-users to utilize Chatbot functionality as a self-service tool and escalating reported Chatbot issues to administrators for resolution.
  • Perform other duties such as special projects and initiatives related to the role, may choose to participate in non-related initiatives as part of growth and learning objectives.
  • Work under general supervision and partner heavily within Shared Services to seek assistance in advanced matters, may support aspects of training and assist during onboarding, such as job shadowing and task transitioning, ensuring the highest level of confidentiality, privacy, and risk mitigation through cognizant communications (written and verbal), validating the legitimacy of data requests, securing data sources (paper, electronic, etc.), and reporting any possible breaches immediately.
Requirements
  • Experience working on Tier 1 tickets in Cherwell, handling transactional type tickets.
  • Ability to work on a backlog of digital files that need to be uploaded to employee records.
  • Capability to assist with various projects such as cleaning up the file room, reviewing physical files for record retention, cleaning up interval SOPs, and performing administrative tasks like pulling reports and audits.
About TEKsystems

We're partners in transformation, helping clients activate ideas and solutions to take advantage of a new world of opportunity. We're a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.

  • HR Support Specialist

    6 days ago

    Portland, Oregon, United States Ultimate Staffing Full time

    HR Shared Services SpecialistJoin Ultimate Staffing, a top-tier staffing firm, as an HR Shared Services Specialist. This role offers a unique blend of HR support, customer service, and systems work in a fully remote setup.About the Role:As an HR Shared Services Specialist, you will be the first point of contact for HR-related inquiries, providing guidance...

  • HR Support Specialist

    7 days ago

    , CO, United States Aleron Full time

    Job Title: HR Support SpecialistWe are seeking a highly skilled HR Support Specialist to join our team at Aleron. As an HR Support Specialist, you will provide administrative support to our Manufacturing & Transportation Technical Development Training team, including reviewing data for quality, entering, updating, and correcting data in the Learning...

  • HR Specialist

    2 weeks ago

    Portland, Oregon, United States Creative Financial Staffing Full time

    Seeking a skilled HR/Payroll Specialist to join our team at Creative Financial Staffing.About the OpportunityCFS is partnering with a local non-profit organization to find a talented HR/Payroll Specialist to support their finance and operations team.Key ResponsibilitiesAdminister Paylocity functions to ensure accurate payroll processingServe as the primary...

  • HR Specialist

    7 days ago

    Portland, Oregon, United States Creative Financial Staffing Full time

    About the OpportunityCreative Financial Staffing is partnering with a local non-profit organization to find an experienced HR/Payroll Specialist to join their finance and operations team.This is a high-priority search, and we are looking for a skilled professional to administer Paylocity functions, ensure accurate payroll processing, and serve as the primary...

  • HR Specialist

    3 days ago

    Portland, Oregon, United States Creative Financial Staffing Full time

    About the OpportunityCreative Financial Staffing is partnering with a local non-profit organization to find an experienced HR/Payroll Specialist to join their finance and operations team.This is a high-priority search, and we are looking for a skilled professional to administer Paylocity functions, ensure accurate payroll processing, and serve as the primary...

  • IT Support Specialist

    1 week ago

    Portland, Oregon, United States HR Annie Consulting Full time

    Job Title: IT Support SpecialistWe are seeking a highly skilled and detail-oriented IT Support Specialist to join our team at DaVinci Digital. As an IT Support Specialist, you will provide front-line support for client service tickets, combining technical expertise with exceptional customer service.Key Responsibilities:Resolve Tier 1 service tickets,...

  • HR / Payroll Specialist

    3 weeks ago

    Portland, United States Creative Financial Staffing Full time

    Looking for your next career move? CFS is managing a high priority search to identify an HR/Paylocity Coordinator for our client. HR/Payroll Specialist - Paylocity Guru Wanted! About the Company and Opportunity: HR/Payroll Specialist CFS has teamed up with a local non-profit that has provided affordable housing and assisted living in the community for...

  • HR Specialist

    2 weeks ago

    Portland, Oregon, United States Creative Financial Staffing Full time

    About the OpportunityCreative Financial Staffing is partnering with a local non-profit organization to find an experienced HR/Payroll Specialist. This role is a critical part of the organization's finance and operations team.Key ResponsibilitiesAdminister Paylocity functions to ensure accurate payroll processingProvide HR-related support and serve as the...

  • IT Support Specialist

    2 weeks ago

    Portland, Oregon, United States HR Annie Consulting, Inc. Full time

    Job Title: IT Support SpecialistWe are seeking a highly skilled and detail-oriented IT Support Specialist to join our team. As an IT Support Specialist, you will provide essential front-line support for client service tickets, combining technical expertise with exceptional customer service.Key Responsibilities:Resolve Tier 1 service tickets, including...

  • IT Support Specialist

    3 weeks ago

    Portland, Oregon, United States HR Annie Consulting, Inc. Full time

    About the RoleWe are seeking a skilled IT Support Specialist to join our team at DaVinci Digital. As an IT Support Specialist, you will provide front-line support for client service tickets, combining technical expertise with exceptional customer service.Key ResponsibilitiesResolve Tier 1 service tickets, including account access and workstation...

  • HR Support Specialist

    1 week ago

    , MA, United States SNI Companies Full time

    Job OpportunitySeeking a Part-time HR Assistant to provide administrative support to the HR and Accounting department at SNI Companies. Key Responsibilities:• Manage front desk and greet visitors• Prepare new hire paperwork and assist with onboarding• Coordinate I9 management and assist with ad hoc tasks• Track office supply inventory and distribute...

  • HR Benefits Specialist

    2 weeks ago

    Portland, Oregon, United States LHH Recruitment Solutions Full time

    {"title": "HR Benefits Specialist", "description": "Job SummaryLHH Recruitment Solutions is partnering with a nonprofit agency in the Portland metro area to find an HR Benefits Specialist. This organization provides comprehensive services to individuals and families impacted by homelessness, poverty, and addiction. With significant growth on the horizon,...

  • IT Support Specialist

    2 weeks ago

    Portland, Oregon, United States HR Annie Consulting, Inc. Full time

    About the RoleWe are seeking a skilled IT Support Specialist to join our team at DaVinci Digital. As an IT Support Specialist, you will provide front-line support for client service tickets, combining technical expertise with exceptional customer service.Key ResponsibilitiesResolve Tier 1 service tickets, including account access and workstation...

  • HR Services Specialist

    1 week ago

    Portland, United States Ultimate Staffing Full time

    Position Title: HR Shared Services SpecialistDepartment: HR Shared ServicesLocation: RemoteCompensation: $19/hrDuration: Through End of January 2025Schedule: Full-time, Monday-Friday About Us:Ultimate Staffing is part of the Roth Staffing family of companies, a top-tier, privately held staffing firm with a national footprint. We're recognized for our...

  • HR Services Specialist

    1 week ago

    Portland, United States Ultimate Staffing Full time

    Position Title: HR Shared Services SpecialistDepartment: HR Shared ServicesLocation: RemoteCompensation: $19/hrDuration: Through End of January 2025Schedule: Full-time, Monday-Friday About Us:Ultimate Staffing is part of the Roth Staffing family of companies, a top-tier, privately held staffing firm with a national footprint. We're recognized for our...

  • HR Services Specialist

    2 months ago

    Portland, United States Ultimate Staffing Full time

    Position Title: HR Shared Services SpecialistDepartment: HR Shared ServicesLocation: RemoteCompensation: $19/hrDuration: Through End of January 2025Schedule: Full-time, Monday-Friday About Us:Ultimate Staffing is part of the Roth Staffing family of companies, a top-tier, privately held staffing firm with a national footprint. We're recognized for our...

  • HR Benefits Specialist

    1 week ago

    Portland, Oregon, United States LHH Recruitment Solutions Full time

    Job Title: HR Benefits SpecialistLHH Recruitment Solutions is partnering with an innovative nonprofit agency in the Portland metro area to find an HR Benefits Specialist to support their mission of ending homelessness through effective and compassionate service delivery.This organization provides comprehensive services to individuals and families impacted by...

  • HR Support Specialist

    1 week ago

    South Portland, Maine, United States InterMed, P.A. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented HR Assistant to join our team at InterMed, P.A. The successful candidate will provide administrative support to the Human Resources department, ensuring the smooth operation of HR functions and processes.Key ResponsibilitiesProvide administrative support to the HR department, including...

  • HR Support Center Specialist- Benefits

    1 week ago

    Portland, Maine, United States Maine Medical Center Full time

    Job SummaryThis is a per diem schedule position that does not qualify for benefits. As a Senior Human Resources Representative, you will provide leader support for various HR operational tasks and work on special assignments and projects.Key Responsibilities• Provide HR support to leaders and teams• Work on special assignments and projects• Demonstrate...

  • HR Benefits Specialist

    3 weeks ago

    Portland, United States LHH Recruitment Solutions Full time

    Job DescriptionJob DescriptionHR Benefits SpecialistLHH Recruitment Solutions is partnering with an innovative nonprofit agency in the Portland metro area is seeking an HR Benefits Specialist to join their team. This organization provides comprehensive services to individuals and families impacted by homelessness, poverty, and addiction. With significant...