Operations Manager

3 weeks ago


Gorham, Maine, United States Evergreen North America Full time

Job Summary:

We are seeking an experienced Operations Manager to join our team at Evergreen North America. As a key member of our operations team, you will be responsible for overseeing the daily operations of our branch, including personnel, equipment, and facilities.

Key Responsibilities:

  • Manage and dispatch field execution personnel, ensuring the right resources are in place to meet project requirements.
  • Coordinate with division management to ensure services are provided on schedule and in the safest, highest quality, most productive, and cost-effective manner possible.
  • Track and schedule employees for training, background checks, and drug testing as required by Evergreen and for upcoming projects.
  • Regularly communicate with the Account Manager/Project Manager/Division Manager to ensure expectations are being met and quality is acceptable.
  • Ensure all field personnel are meeting the requirements of their position and identify areas for improvement.
  • Initiate and participate in performance reviews and disciplinary actions as required.
  • Procure quotes from vendors and request purchase orders based on project load lists.
  • Maintain rental logs and ensure all rental equipment is returned in a timely manner.
  • Minimize the use of rental equipment and utilize division resources or other shared company resources whenever possible.
  • Monitor and maintain the laydown yard area, focusing on organization and cleanliness.
  • Regulate shop hours, OT hours, and distribution of hours to field personnel.
  • Review and revise shop tickets daily for consistency and accuracy.
  • Track loaned or borrowed equipment and personnel and assist other branches with employee resource and equipment needs during periods of reduced workload.
  • Monitor and maintain division equipment, including pick-up trucks, pumps, circulators, heat exchangers, filter pots, trailers, etc.
  • Coordinate with the Division mechanic to track and document preventive maintenance on equipment and vehicles.
  • Actively participate in safety meetings and drive safety topics and objectives with field personnel.
  • Monitor and track chemical inventory and submit monthly chemical inventory forms.
  • Issue and maintain employee PPE storage lockers and issue uniforms and PPE to employees.

Requirements:

  • 5 years of experience in a related field.
  • Skilled and qualified in primary service line.
  • Excellent communication skills, written and verbal.
  • Excellent organizational skills, ability to prioritize.
  • Basic math skills.
  • Ability to understand verbal and written instructions in English.
  • Experience with Outlook 365, Microsoft Excel, and Adobe.

Qualifications:

  • High school diploma or equivalent strongly desired.
  • Must be at least 18 years of age.
  • 5 years of experience in a related field.

About Evergreen North America:

We are a leading provider of [service line] solutions in North America. Our team is dedicated to delivering exceptional service and quality to our customers.


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