Operations Director

1 week ago


Flower Mound, Texas, United States Emler Swim School Full time
Lead a Team of Aquatic Professionals

Emler Swim School is seeking a talented leader to join our management team. As an Operations Manager, you will be responsible for driving exceptional customer experiences and satisfaction by responding to challenges in a calm and positive manner.

Key Responsibilities:

  • Perform daily operations, including teaching swim lessons, deck management, and customer engagement.
  • Evaluate student progress using Emler Swim School's teaching curriculum and customer service processes.
  • Create and manage class and employee schedules to positively impact the business.
  • Lead regular team meetings and manage employee engagement.
  • Develop team members at various points in their professional journey.

Requirements:

  • Undergraduate College degree preferred (3 years of relevant work experience may be considered).
  • 1-2 years of management experience.
  • Excellent performance record reporting to a General Manager or Supervisor.
  • A genuine love for teaching children.
  • Ability to recognize problems and resolve on the spot.
  • Excellent customer service skills.
  • Ability to set goals, create plans, and convert plans into action.

Benefits:

  • Competitive salary.
  • Incentivized bonus plan.
  • Employer paid premiums for health and dental insurance.
  • Vision insurance.
  • 401k with employer matching.
  • Paid Time Off.
  • Discounted rates on pet insurance.
  • Development, training, and company-sponsored events.

Emler Swim School is an industry leader, and our employees are supported with great benefits. Our employer awards include Top 100 Places to Work and Best Places to Work. If you have managerial experience, love kids, and love the water, we encourage you to apply for this exciting opportunity.


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