Communications Analyst

7 days ago


Orlando, Florida, United States Just Write Inc Full time
Job Title: Communications Analyst

Job Summary:

We are seeking a highly skilled Communications Analyst to join our team at Just Write Inc. The successful candidate will be responsible for providing administrative support for voice and data network communications for all County departments and Elected Officials.

Key Responsibilities:

  • Receives and processes all voice and data requests.
  • Plans, coordinates, and implements communication projects which may include software, hardware, and voice data infrastructure cabling.
  • Recommends, designs, and implements technical solutions including call management systems, voice response applications, and CTI technology.
  • Performs communication systems administration including call center applications, system announcements, automated attendants, capacity planning, IP telephony, and application of system patches.
  • Obtains cost estimates for installations, changes, and communication repairs.
  • Tracks information related to service order requests, programming changes, inventory utilization, key sheets, floor plans, and IP addresses.

Requirements:

  • Bachelor's Degree from an accredited institution in Computer Science, Telecommunications, Electrical Engineering, or other closely related field.
  • Three years of experience supporting converged PBX and Voice Mail networks with multiple locations or an equivalent combination of related education, training, and experience.
  • Ability to program and support PBX, ACD, VoIP, and voice messaging systems.
  • Must be able to support communication systems after hours (on call) on a rotational basis.

Working Environment:

Information Systems & Services supports over 10,000 desktop workstations. Software standards include but are not limited to the latest Microsoft Office Suite Professional, Microsoft Exchange, Microsoft Outlook, productivity software applications, and industry-standard business applications.

Programming Languages and Tools:

  • SQL, MicroFocus Cobol, PHP, IBI-WebFocus, Oracle SQL, PeopleTools, Peoplecode, PeopleSoft's Query Tool, SQR, Business Objects, and Crystal Reports.
  • XML, HTML, JAVA,.NET, C#, ESRI Suite, and PowerShell Scripting.

Database Management Systems:

  • Oracle – 3 most recent versions.
  • MS SQL Server – 2 most recent versions.

Operating Systems:

  • UNIX (AIX), LINUX (Redhat), Microsoft Windows 10 or higher, Microsoft Server 2008 or higher, VMWare, Industry Standard Load Balancer, Content Switches.

Network:

  • TCP/IP & RFC standards & protocols, Cisco IOS, Cisco 7600 series and ASR 1K routers, OSPF and BGP, Catalyst 45XX - 65XX, Cisco 9000 series switches including multilayer switching, Juniper EX series switches, MX routers, and SRX firewalls.

Email:

  • Microsoft Exchange – 2 most recent versions.
  • Industry Standard.
  • Filtering Appliance.

Hardware:

  • IBM P9 series servers, Cisco and Dell server platforms, EMC, Cohesity, Pure, NetApp storage, and Citrix Netscaler load balancers.

Applications:

  • Financial, PeopleSoft HRMS, Inventory, Work Order, Wireless, Imaging, Workflow, Internet/Intranet, E-Commerce, Building Permits, Corrections, Utilities Water & Wastewater Billing, Medical/Health Services, Animal Services, Code Enforcement, GIS, and Zoning.

Mobile Devices:

  • Android, Apple, Mobile Device Software (MDS).

  • Behavior Analyst

    2 weeks ago


    Orlando, Florida, United States Nemours Children's Health Full time

    Job Title: Behavior AnalystNemours Children's Health is seeking a highly skilled Behavior Analyst to join our team in Downtown Orlando, FL.About the RoleThe Behavior Analyst will be responsible for managing cases, communicating with parents and caregivers, and designing acquisition and deceleration programs to meet the needs of each assigned patient.Key...


  • Orlando, Florida, United States Just Write Inc Full time

    Job Title: Communications AnalystAt Just Write Inc, we are seeking a highly skilled Communications Analyst to join our team. As a key member of our IT department, you will be responsible for providing administrative support for voice and data network communications across all County departments and Elected Officials.Key Responsibilities:Receive and process...

  • Business Analyst

    1 week ago


    Orlando, Florida, United States INSPYR Solutions Full time

    Job Title: Business AnalystWe are seeking a highly skilled Business Analyst to join our team at INSPYR Solutions. As a Business Analyst, you will play a critical role in driving business growth and improvement by analyzing business needs and developing solutions to meet those needs.Key Responsibilities:Engage with business stakeholders to understand their...


  • Orlando, Florida, United States Mastech Digital Full time

    Job Title: KYC AnalystLocation: Orlando, FL (Hybrid)Duration: 5+ Months (Extendable)Job Description:We are seeking a highly skilled KYC Analyst to join our team at Mastech Digital. As a KYC Analyst, you will be responsible for sending email communication to bank clients and gathering responses and documentation to complete the KYC profile.Responsibilities:As...

  • AP Analyst

    2 weeks ago


    Orlando, Florida, United States Virtual Full time

    Job SummaryWe are seeking a highly skilled AP Analyst to join our team at Virtual. As an AP Analyst, you will be responsible for processing account transactions, verifying data, and ensuring compliance with company policies and practices.Key ResponsibilitiesProcess invoices and perform detailed reconciliation and research of supplier information.Verify data...

  • Sales Analyst

    6 days ago


    Orlando, Florida, United States Orange County Property Full time

    Job Title: Sales Analyst, Commercial ValuationsJob Summary:We are seeking a highly skilled Sales Analyst to join our team at Orange County Property. As a Sales Analyst, you will be responsible for collecting, reviewing, and analyzing commercial property sales data to ensure the accuracy of our property evaluations.Key Responsibilities:Collect and analyze...

  • Systems Analyst

    2 days ago


    Orlando, Florida, United States GLOTECH, Inc. Full time

    Job Title: Systems AnalystGLOTECH, Inc. is a leading provider of information technology and advanced engineering services. We are seeking an experienced Systems Analyst to support our corporate office in Orlando, FL.Job SummaryThe Systems Analyst will be responsible for receiving and documenting major incident and request management issues. This includes...

  • Financial Analyst

    1 day ago


    Orlando, Florida, United States Tavistock Development Company Full time

    Job Title: Financial Analyst/Senior Financial AnalystTavistock Development Company is seeking a highly skilled Financial Analyst to join our team. As a Financial Analyst, you will play a critical role in providing underwriting, development, and asset management support to multiple departments within the company.Key Responsibilities:Provide underwriting...


  • Orlando, Florida, United States Tentek Full time

    Business Analyst Job DescriptionTentek is seeking a highly skilled Business Analyst to join our team. As a Business Analyst, you will play a critical role in ensuring that our IT projects meet the needs of our business stakeholders.Key Responsibilities:Business Requirements Gathering: Work with business stakeholders to capture and document requirements,...

  • Audit Analyst

    3 weeks ago


    Orlando, Florida, United States Vaco Full time

    Audit Analyst Job DescriptionVaco is seeking a detail-oriented and organized Audit Analyst to join our team. As an Audit Analyst, you will be responsible for analyzing audit documents and policy notes to determine appropriate action, verifying data by comparing it to source documents, and entering payroll from auditor's worksheets or payroll from the latest...


  • Orlando, Florida, United States Butler America Full time

    ERP Functional Analyst Job DescriptionButler America Aerospace, LLC. is seeking an experienced ERP Functional Analyst to join our team. As an ERP Functional Analyst, you will be responsible for designing and customizing SAP or PeopleSoft client/server applications to meet the company's requirements and systems needs.Key Responsibilities:Develop functional...


  • Orlando, Florida, United States United States District Court for the Middle District of Florida Full time

    Job Title: Administrative AnalystWe are seeking an experienced Administrative Analyst to join our team at the United States District Court for the Middle District of Florida. As an Administrative Analyst, you will play a critical role in supporting the Interpreter Services Program and reporting to the Interpreter Services Supervisor.Key...

  • Revenue Analyst

    4 weeks ago


    Orlando, Florida, United States Hilton Grand Vacations Full time

    About the RoleHilton Grand Vacations is a leading provider of vacation ownership experiences, and we're seeking a skilled Revenue Analyst to join our team. As a Revenue Analyst, you will play a critical role in driving business success by analyzing and interpreting financial data, identifying trends, and making data-driven recommendations to optimize revenue...


  • Orlando, Florida, United States Mastech Digital Full time

    Job SummaryKYC Analyst will be responsible for sending email communication to bank clients and gathering responses and documentation to complete the KYC profile.Key ResponsibilitiesOutreach analyst position focusing on KYC data and document collection.Verify the legitimacy and completeness of client communication and input into the system of record.Research...


  • Orlando, Florida, United States Sunrise Systems Full time

    Job Title: Optimization AnalystJoin our team at Sunrise Systems as an Optimization Analyst, where you will play a crucial role in enhancing and innovating the guest experience at Universal Orlando Resort and Universal Studios Hollywood.Key Responsibilities:Design and execute A/B tests across multiple channels to improve key performance metrics.Collaborate...


  • Orlando, Florida, United States IT Avalon Full time

    Business Analyst Role at IT Avalon **Job Summary:** We are seeking a skilled Business Analyst to join our team at IT Avalon. As a Business Analyst, you will play a critical role in gathering and documenting business and technical requirements, working closely with stakeholders and developers to ensure successful project outcomes. **Key...


  • Orlando, Florida, United States IT Avalon Full time

    Business Analyst Role at IT Avalon **Job Summary:** We are seeking a skilled Business Analyst to join our team at IT Avalon. As a Business Analyst, you will play a critical role in gathering and documenting business and technical requirements. Your expertise will be essential in ensuring the successful implementation of projects and initiatives. **Key...


  • Orlando, Florida, United States Omni Inclusive Full time

    Job Title: Senior Business AnalystOmni Inclusive is seeking a highly skilled Senior Business Analyst to join our team. As a Senior Business Analyst, you will play a critical role in driving business growth and improvement by analyzing business needs and developing solutions to meet those needs.Key Responsibilities:Provide technical guidance and oversight to...


  • Orlando, Florida, United States Edward Jones Full time

    Job Title: Actimize SME Business AnalystOur client is seeking an experienced Actimize Subject Matter Expert (SME) to join their team. As an Actimize SME Business Analyst, you will work closely with technical teams and business stakeholders to gather requirements, define efficiencies, and improve performance.Key Responsibilities:Work with technology teams to...


  • Orlando, Florida, United States Fifth Third Bank Full time

    About the RoleFifth Third Bank is seeking a highly skilled Wealth Planning Analyst to join our team. As a key member of our Wealth Planning team, you will play a critical role in delivering exceptional client experiences and driving business growth.Key ResponsibilitiesPartner with Wealth Strategists, WMAs, and other specialists to deliver comprehensive...