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Patient Service Coordinator

2 months ago


Madison, West Virginia, United States Boone Memorial Hospital Full time
Job Summary

The Boone Memorial Hospital is seeking a highly skilled and detail-oriented Patient Service Specialist to join our team. As a key member of our healthcare operations team, you will play a vital role in ensuring the smooth running of our inpatient clinical setting.

Key Responsibilities
  • Administrative Support: Provide exceptional administrative support to our healthcare team, including managing schedules, coordinating appointments, and maintaining accurate patient records.
  • Patient Communication: Professionally communicate with patients, providers, and staff to ensure seamless coordination of care.
  • Registration and Documentation: Register patients according to established protocols and ensure accurate and complete documentation of patient information.
  • Customer Service: Provide exceptional customer service to patients, families, and visitors, responding to their needs and concerns in a timely and professional manner.
  • Team Collaboration: Work collaboratively with our healthcare team to ensure effective communication and coordination of patient care.
Requirements
  • Education: High School Diploma or equivalent required.
  • Experience: One (1) or more year(s) of customer service or registration experience in a healthcare setting preferred.
  • Skills: Excellent verbal and written communication skills, excellent interpersonal and customer service skills, excellent organizational skills and attention to detail, and proficiency with Microsoft Office Suite or related software.
Working Conditions
  • Work Environment: Prolonged periods of sitting at a desk and working on a computer.
  • Physical Demands: Must be able to lift up to 25 pounds at times.
Equal Employment Opportunity Policy Statement

Boone Memorial Hospital, Inc. provides equal employment opportunities to all personnel and applicants for employment and prohibits discrimination, harassment, prejudice, or behavior of any type based on race, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, past or present military service, sexual orientation, gender identity or expression, family or parental status, political affiliation, or any other characteristic protected by federal, state or local laws.