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Technical Specialist

2 months ago

Latham, New York, United States Mindlance Full time
Job Title: IT Trainer

Location: Hybrid

Duration: 24 Months Assignment

Key Responsibilities:

We are seeking an experienced IT Trainer to create high-quality training materials and deliver training sessions to our clients. The ideal candidate will have a strong background in creating documentation, instructions, and training materials for Enterprise applications.

Required Skills:

  • 84 months of experience creating documentation, instructions, training, and testing materials for Enterprise applications.
  • 36 months of experience authoring technical documentation, including user guides and training manuals.
  • 24 months of experience leveraging MS Office Suite to produce deliverables.
  • 36 months of experience working with technical staff and stakeholders at all levels to define business and technical processes.
  • 12 months experience building reports using Oracle Analytics tools like OBIEE or Oracle BI Publisher.
  • 24 months of experience with Siebel Case Management System.
  • 12 months of experience using UPK (User Productivity Kit).
  • 12 months of experience configuring and testing calendar integration products, including CALDAV.
  • 12 months of experience with Oracle SQL to assist with staging data for training environments.
  • 12 months of experience working with Public sector.

Mindlance is an Equal Opportunity Employer

We are committed to diversity and inclusion in the workplace. We do not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.