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Client Relationship Executive

2 months ago

Chattanooga, Tennessee, United States Charger Logistics Inc Full time
Position Overview

Charger Logistics Inc. stands as a premier asset-based carrier with a robust presence across North America. With over two decades of expertise in delivering exceptional logistics solutions, we have evolved into a top-tier transportation provider and continue to expand our reach.

At Charger Logistics, we prioritize the development and support of our employees, fostering an environment where they can enhance their skills and advance their careers. Our entrepreneurial spirit encourages innovative ideas and strategies, and we are currently seeking a driven individual to join our dynamic team.

Key Responsibilities:

  • Establish and nurture strong relationships with clients through consistent communication to meet both immediate and long-term needs.
  • Manage client expectations while delivering outstanding customer service.
  • Collaborate with the Implementation team to ensure precision in our pricing strategies.
  • Engage in rate matrix evaluations to maintain profitability and competitiveness for key accounts.
  • Assist in rate calculations, report generation, and customer presentations for significant bidding opportunities.
  • Ensure commitments to clients are fulfilled by coordinating with internal teams and executing necessary operational tasks.
  • Identify and cultivate new business relationships within the target market.
  • Work alongside the Customer Service Manager to provide optimal transportation service solutions.
  • Maintain an organized database of clients, prospects, partners, and vendors.
  • Monitor industry trends, product advancements, and competitor activities regarding pricing and sales.
  • Perform administrative tasks, including preparing sales budgets, maintaining sales records, and filing expense reports.
  • Consult with clients to address issues and provide ongoing support.
  • Coordinate meetings with prospects, sales, and current customers in collaboration with the VP of Sales/Customer Service.

Qualifications:

  • Demonstrated success in account management, including setting appointments, customer presentations, and closing deals.
  • A minimum of 2 years of experience in sales and account management within the transportation and logistics sector is preferred.
  • A recent degree in Marketing or a Business-related field is required.
  • Previous experience in an analytical role or pricing function is advantageous.
  • Ability to comprehend business processing requirements and devise innovative technological solutions.
  • Experience in B2B sales involving complex transactions is a plus.
  • Strong understanding of the sales planning process.
  • Excellent verbal, written, and presentation skills, along with strong interpersonal and customer relations abilities.
  • Proven negotiation skills with a track record of successful deal closures.
  • Capability to work independently with minimal supervision, as well as collaboratively within a team.

What We Offer:

  • Competitive salary package.
  • Opportunities for career advancement.
  • Comprehensive healthcare benefits.