Client Care Coordinator

2 weeks ago


Chattanooga, Tennessee, United States Home Instead Senior Care Full time
Job Title: Client Care Coordinator

At Home Instead Senior Care, we are seeking a highly skilled and compassionate Client Care Coordinator to join our team. As a Client Care Coordinator, you will play a vital role in ensuring the highest level of care and satisfaction for our clients and their families.

Key Responsibilities:
  • Conduct care consultations with potential clients and family members to determine their needs and provide solutions.
  • Develop and implement tailored service plans to meet the unique needs of each client.
  • Perform quality assurance visits to ensure high-quality care and client satisfaction.
  • Communicate effectively with clients, family members, caregivers, and referral providers to ensure seamless care coordination.
  • Research and develop referral provider network relationships to generate referrals and grow our business.
Requirements:
  • College degree preferred.
  • One year's experience in home care, health care, or senior-related industry preferred.
  • Valid driver's license required.
Benefits:
  • Voluntary health benefits.
  • Paid time off/sick time.
  • Six paid holidays and one floating holiday.
  • Discounts on auto/home insurance through Liberty Mutual.
  • 401(k) and 401(k) matching after one year of employment.

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