Key Account Specialist

5 days ago


Springfield, New Jersey, United States Affinity Group Full time
Job Description

Job Summary: The Affinity Group is seeking a highly skilled Key Account Specialist to join our sales team. As a Key Account Specialist, you will be responsible for planning and executing a customized sales strategy for our assigned operator accounts.

Key Responsibilities:

  • Maintain and develop a portfolio of priority and assigned accounts through in-person field and sales calls.
  • Stay up-to-date and knowledgeable about the operators in your account segment and act as a resource and solution provider for your customers.
  • Foster continuous development and growth of priority operator accounts.
  • Assist with vendor fairs, distributor sales meetings, food shows, and industry trade events.
  • Ensure continuous client product knowledge and training.
  • Manage sales sample order process.
  • Troubleshoot and respond to product complaints.
  • Maintain competitive pricing and new/discontinued item information.
  • Attend and provide support at manufacturer/distributor training events.
  • Work closely with the entire sales force and openly discuss go-to-market strategies, competitive reconnaissance, successes, and challenges.
  • Understand each of the following for your strategic accounts: menu rotations, population and trends, desired cost structure in each segment of the menu, opportunities to penetrate or convert items, training and education of products, and multiple uses for products.
  • Maintain an up-to-date profile folder of each customer; utilize the CRM system weekly to report on sales call activity, updates, and follow-ups, in addition to customer profile management.
  • Participate in visits to key strategic accounts and have a prepared itinerary a week in advance.
  • Be able to cook food products and put menu combinations together to aid in the sale process.

Requirements:

  • Associates or Bachelor's college degree preferred
  • Ability to execute and follow through a sales plan.
  • A positive, professional, and proactive attitude.
  • Strong communication skills.
  • Adept at building trust and credibility
  • Planning and organizational skills
  • Works well with teams and has strong motivational skills
  • Strong problem-solving and strategic planning skills
  • Using the CRM System daily
  • Call Reporting in CRM System
  • Must have a valid driver's license

Working Conditions:

  • Candidate must be able to perform the essential functions of the job.
  • Work may be performed in an Affinity Group office or warehouse environment.
  • Periodically requires the ability to stand for extended periods of time at trade shows.
  • Flexible work hours to accommodate demands of position (some weekends included)
  • May require 10-20% overnight travel within territory. May require up to 80% weekly travel within territory.

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