Key Account Specialist
5 days ago
Job Summary: The Affinity Group is seeking a highly skilled Key Account Specialist to join our sales team. As a Key Account Specialist, you will be responsible for planning and executing a customized sales strategy for our assigned operator accounts.
Key Responsibilities:
- Maintain and develop a portfolio of priority and assigned accounts through in-person field and sales calls.
- Stay up-to-date and knowledgeable about the operators in your account segment and act as a resource and solution provider for your customers.
- Foster continuous development and growth of priority operator accounts.
- Assist with vendor fairs, distributor sales meetings, food shows, and industry trade events.
- Ensure continuous client product knowledge and training.
- Manage sales sample order process.
- Troubleshoot and respond to product complaints.
- Maintain competitive pricing and new/discontinued item information.
- Attend and provide support at manufacturer/distributor training events.
- Work closely with the entire sales force and openly discuss go-to-market strategies, competitive reconnaissance, successes, and challenges.
- Understand each of the following for your strategic accounts: menu rotations, population and trends, desired cost structure in each segment of the menu, opportunities to penetrate or convert items, training and education of products, and multiple uses for products.
- Maintain an up-to-date profile folder of each customer; utilize the CRM system weekly to report on sales call activity, updates, and follow-ups, in addition to customer profile management.
- Participate in visits to key strategic accounts and have a prepared itinerary a week in advance.
- Be able to cook food products and put menu combinations together to aid in the sale process.
Requirements:
- Associates or Bachelor's college degree preferred
- Ability to execute and follow through a sales plan.
- A positive, professional, and proactive attitude.
- Strong communication skills.
- Adept at building trust and credibility
- Planning and organizational skills
- Works well with teams and has strong motivational skills
- Strong problem-solving and strategic planning skills
- Using the CRM System daily
- Call Reporting in CRM System
- Must have a valid driver's license
Working Conditions:
- Candidate must be able to perform the essential functions of the job.
- Work may be performed in an Affinity Group office or warehouse environment.
- Periodically requires the ability to stand for extended periods of time at trade shows.
- Flexible work hours to accommodate demands of position (some weekends included)
- May require 10-20% overnight travel within territory. May require up to 80% weekly travel within territory.
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