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Inland Empire Team Supervisor
2 months ago
Job Overview
Position Summary
A leading nonprofit organization dedicated to serving veterans is seeking a Team Supervisor for our Inland Empire location.
Are you passionate about making a difference in the lives of those who have served our country? Our organization provides essential services to over 5,500 veterans each night, including housing, counseling, career assistance, and comprehensive support across multiple residential and service sites. With a commitment to ending veteran homelessness, we are expanding our housing initiatives and vital prevention programs that assist post-9/11 veterans and their families in successfully transitioning to civilian life. This role offers an opportunity to contribute to a meaningful mission.
We offer a comprehensive benefits package that includes Paid Vacation, Sick Leave, Paid Holidays, Medical, Dental, Vision, and a Company-matched 401K plan.
Application Process: All applications must be fully completed. Local candidates are preferred.
The Team Supervisor for the Supportive Services for Veteran Families (SSVF) will report directly to the SSVF Program Coordinator and will oversee the coordination and supervision of comprehensive services provided to veterans and their families. The primary goal of this program is to assist homeless and at-risk veterans and their families in securing and maintaining housing.
FLSA Classification: Exempt
Key Responsibilities:
Provide leadership, direction, and oversight to SSVF direct service personnel. Deliver direct, comprehensive case management services to homeless and at-risk veterans and their families. Supervise the assessment of veterans' eligibility for the program and facilitate the intake process. Oversee the creation of individualized housing plans in collaboration with Case Managers and clients to help them achieve their objectives. Conduct audits of case files and databases (including HMIS) and implement corrective actions as necessary. Monitor and report program outcomes to the Program Coordinator and site management as required, assisting with the compilation and submission of necessary reports. Lead discussions and actions to address case-specific issues regarding client progress. Coordinate care with VA personnel and other stakeholders on behalf of participants for eligibility documentation and health services. Maintain up-to-date knowledge of community employment agencies and their procedures. Assist veterans in identifying educational and training goals and developing plans to achieve them. Help veterans recognize mainstream needs and facilitate connections with appropriate service providers. Document and report on the progress of veterans and their families throughout program participation. Support veterans and their families in overcoming employment barriers. Provide crisis intervention and counseling as needed. Conduct outreach to facilities such as shelters and treatment programs to promote available services. Perform home visits to deliver case management services. Maintain client databases and referrals for services, generating reports as necessary. Ensure accurate and timely data entry into the HMIS system. Schedule screenings and transportation for veterans with treatment facilities and service agencies. Attend and facilitate team meetings and training sessions. Uphold participant confidentiality at all times and ensure proper client consent is obtained for care coordination. Review Temporary Financial Assistance requests to verify eligibility in HMIS and with other agencies. Accurately maintain and submit time sheets, mileage logs, client expenses, and other required documentation in a timely manner. Perform additional duties and special projects as assigned.Qualifications
Required Qualifications:
Bachelor's Degree in social services or a related field. Minimum of two years of experience working with homeless and/or at-risk veterans and families. Ability to effectively engage with a diverse range of clients, staff, and community members. Strong written and verbal communication skills. Leadership and conflict resolution abilities. Valid driver's license is required. Must meet company insurance standards and complete a driver training course. Must possess a registered and insured vehicle for client visits. Mileage reimbursement will be provided, and a company vehicle will be available for transporting clients.