Inland Empire Team Supervisor

2 months ago


March Air Reserve Base, United States U.S Full time

Job Overview

Position Summary

A leading nonprofit organization dedicated to serving veterans is seeking a Team Supervisor for our Inland Empire location.

Are you interested in a fulfilling role that supports those who have served our country? This organization provides essential services to over 5,500 veterans nightly, including housing, counseling, career assistance, and comprehensive support across 32 residential and service sites. With a mission focused on eradicating veteran homelessness, we are expanding our housing initiatives nationwide and enhancing critical prevention programs that offer post-9/11 veterans and their families the necessary resources for a successful transition to civilian life. This position offers an opportunity to contribute to a meaningful cause.

Benefits include Paid Time Off, Sick Leave, Paid Holidays, Medical, Dental, Vision, and a Company-matched 401K plan.

All applications must be fully completed. Local candidates are preferred.

The Team Supervisor for the Supportive Services for Veteran Families (SSVF) will report directly to the SSVF Program Coordinator and will oversee the coordination and management of comprehensive services provided to veterans and their families. The primary goal of this program is to assist homeless and at-risk veterans and their families in securing and maintaining stable housing.

FLSA Classification: Exempt

Key Responsibilities:

Offer guidance, direction, and oversight to SSVF direct service personnel. Deliver direct, comprehensive case management services to homeless and at-risk veterans and their families. Supervise the assessment of veterans' eligibility and suitability for the program, facilitating the intake process. Oversee the creation of individualized housing plans in collaboration with Case Managers and clients to help them achieve their objectives. Conduct audits of case files and databases (including HMIS) and provide corrective feedback to direct service staff. Monitor and report program outcomes to the Program Coordinator and site management as required, assisting with the compilation and submission of necessary reports. Lead discussions and actions to address case-specific issues regarding client progress. Coordinate care with VA personnel and other stakeholders on behalf of participants for eligibility documentation and health services. Stay informed about community employment agencies and procedures, including any modifications. Assist veterans in identifying educational and training objectives and develop plans to achieve those goals. Help veterans recognize mainstream needs and facilitate connections with appropriate service providers. Maintain records and report on the progress of veterans and their families throughout program participation. Support veterans and their families in overcoming employment barriers. Provide interventions and crisis-oriented counseling. Visit various facilities such as shelters, treatment programs, and transitional housing to promote services. Conduct home visits to deliver case management services. Maintain client databases and referrals for services, generating reports as needed. Ensure accurate and timely data entry into the HMIS system. Schedule screenings and transportation for veterans with treatment facilities and service agencies. Attend and facilitate scheduled team meetings and training sessions. Uphold participant confidentiality at all times and ensure proper client consent is obtained for care coordination. Review Temporary Financial Assistance requests to verify eligibility in HMIS and with other agencies. Accurately maintain and submit timesheets, mileage logs, client expenses, and other required documentation in a timely manner. Perform other duties and special projects as assigned.

Qualifications

Requirements:

Bachelor's Degree in social services or a related field is required. A minimum of two years of experience working with homeless and/or at-risk veterans and families. Ability to effectively engage with a diverse group of clients, staff, and community members. Strong written and verbal communication skills. Leadership and conflict resolution skills. A valid driver's license is required, along with meeting company insurance criteria and completing a driver training course. Must possess a registered and insured vehicle for client visits, with mileage reimbursement provided and a company vehicle available for transporting clients.

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