Customer Service Representative

1 day ago


Concord, New Hampshire, United States Dunkin' - Cafua Mgmt Co A Dunkin' Franchisee Coca Donuts Full time
About Us

Cafua Management Company is a leading Dunkin' Donuts franchisee with over 200 locations in 6 states. We're committed to providing exceptional customer experiences and creating a positive work environment for our team members.

Job Summary

We're seeking a friendly and reliable Customer Service Representative to join our team. As a Customer Service Representative, you'll be responsible for providing excellent customer service, operating a cash register, and maintaining a clean and safe work environment.

Responsibilities
  • Provide exceptional customer service to ensure customer satisfaction and loyalty
  • Operate a cash register and process transactions accurately and efficiently
  • Maintain a clean and safe work environment, including the dining area and kitchen
  • Work effectively as part of a team to achieve sales and customer service goals
  • Perform other duties as assigned by management
Requirements
  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Ability to work a variety of shifts, including mornings, afternoons, and weekends
  • Ability to lift up to 30 pounds and stand for long periods of time
  • Basic math skills and accuracy with handling cash and operating a cash register
What We Offer
  • Competitive hourly rate
  • Opportunities for advancement and professional growth
  • Flexible scheduling to accommodate your needs
  • Discounts on food and merchandise
  • A fun and supportive work environment


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