Customer Service Representative
1 week ago
At GIANT Food Stores, we're committed to making our stores and facilities better every day for our team members, customers, and communities.
You'll share your ideas, learn new skills, and really make a difference for not only your team, but for your customers and your community.
The primary purpose of this role is to provide exceptional customer service, bag items at checkout, restock returns, retrieve carts from the parking lot, vacuum the front-end, restock coolers, and collect trash.
We're passionate about building strong families and healthy communities, serving millions of neighbors across Pennsylvania, Maryland, Virginia, West Virginia, and New Jersey.
Our shared values of care, courage, integrity, teamwork, and humor guide our work as we embrace the unique talents and differences of every team member.
Promptly, at the start of the shift, the employee will review the work schedule, check the equipment and supplies required to perform the work scheduled, comply with Personal Protective Equipment (PPE) requirements, and otherwise prepare for duties.
- Perform housekeeping duties, keep floors clean, keep work areas clean, and perform a clean sweep every hour.
- Collect carts, stack carts, and push carts back to the front-end of the store.
- Demonstrate good customer service skills.
- Must be able to communicate and understand company policies and safety regulations in order to complete job duties in a satisfactory manner.
- Must be able to use, or learn to use, the equipment and tools used to perform this job.
- Must meet the company performance standards for the job including but not limited to regular attendance.
- Must meet the company performance standards for the job.
- Shift hours: minimum 4-hour shifts or more depending upon business needs.
- Team members are responsible for understanding company policy and procedures as promulgated in the policy and procedure manual and the team member handbook.
We comply with all applicable federal, state, and local laws.
Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law.
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