Customer Service Representative

4 weeks ago


Lebanon, Pennsylvania, United States First Citizens Community Bank Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at First Citizens Community Bank. As a key member of our team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining accurate records.

Key Responsibilities:

  • Provide timely and courteous customer service
  • Process customer transactions in a professional and accurate manner
  • Maintain daily transactions and balances, research outages, and balance the drawer
  • Assess customer's financial needs and suggest Bank services and products
  • Actively participate in and promote the Bank's sales culture and referral programs

Requirements:

  • High school diploma or equivalent educational experience
  • One year customer service and cash handling experience
  • Ability to use a personal computer, job-related software program, and other job-related equipment

Benefits:

  • Comprehensive benefit package, including health, dental, and vision benefits
  • 401K with company match
  • Paid time off and paid holidays
  • Group and voluntary life insurance and disability insurance
  • AFLAC supplemental plans
  • Employee Assistance Program

First Citizens Community Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status or characteristic.



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