Customer Service Representative
2 months ago
We are seeking a highly motivated and detail-oriented Customer Service Representative to provide exceptional support to our customers. The ideal candidate will possess excellent communication skills, a customer-centric attitude, and the ability to handle multiple tasks efficiently.
Key Responsibilities- Customer Support: Respond to customer inquiries, provide accurate information about products and services, and ensure customer satisfaction.
- Issue Resolution: Handle customer complaints and resolve issues in a timely and professional manner, escalating complex problems to the appropriate department when necessary.
- Order Processing: Assist customers with placing orders, tracking shipments, and managing returns or exchanges, ensuring all transactions are processed accurately.
- Record Keeping: Maintain detailed records of customer interactions, including inquiries, complaints, and feedback, and update customer information in the database as needed.
- Product Knowledge: Stay informed about the company's products and services, providing customers with recommendations and insights to meet their needs.
- Customer Feedback: Gather and report customer feedback to help improve products, services, and customer experience, participating in regular team meetings to discuss common issues and potential solutions.
- Sales Support: Assist the sales team by providing product information, processing orders, and following up on leads, identifying opportunities for upselling and cross-selling.
- Training and Development: Participate in ongoing training programs to improve customer service skills and product knowledge, staying current with industry trends and best practices.
- Team Collaboration: Work closely with other departments, such as sales, logistics, and technical support, to ensure a seamless customer experience, contributing to a positive team environment.
- Problem Solving: Use critical thinking skills to analyze customer issues and provide effective solutions, remaining calm under pressure and maintaining a professional demeanor.
- High school diploma or equivalent; a college degree is a plus.
- 1+ years of experience in customer service or a related field.
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities and attention to detail.
- Proficient in using customer service software, CRM systems, and Microsoft Office Suite.
- Ability to handle high-pressure situations and manage multiple tasks simultaneously.
- A positive attitude and a strong commitment to providing exceptional customer service.
- Ability to work independently and as part of a team.
- Bilingual abilities are a plus but not required.
-
Customer Service Representative
2 weeks ago
Lebanon, Pennsylvania, United States Circle K Full timeJob Title: Customer Service Representative Job Summary: We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Circle K. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store...
-
Customer Service Representative
3 weeks ago
Lebanon, Pennsylvania, United States Circle K Full timeCustomer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...
-
Customer Service Representative
7 days ago
Lebanon, Pennsylvania, United States Domino's Franchise Full timeWe are seeking a highly motivated and customer-focused individual to join our Domino's Pizza team as a Customer Service Representative/Shift Leader. This role involves taking orders, making pizzas, and providing exceptional customer service in a fast-paced environment.As a Shift Leader, you will be responsible for leading a team of customer service...
-
Customer Service Representative
2 weeks ago
Lebanon, Pennsylvania, United States Planet Fitness Full timeJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key ResponsibilitiesGreet members, prospective members and guests, providing exceptional customer service.Handle all front desk related...
-
Customer Service Representative
2 weeks ago
Lebanon, Pennsylvania, United States Citizens Full timeAbout the Role:Citizens is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering their questions, and resolving any issues they may have.Key Responsibilities:Provide excellent customer service to clients, responding to...
-
Customer Service Representative
1 week ago
Lebanon, Pennsylvania, United States Jubilee Ministries Full timeJob DescriptionAt Jubilee Ministries, we are seeking a highly motivated and customer-focused individual to join our retail team as a Customer Service Representative. This role is responsible for providing exceptional customer service, operating registers, and maintaining a clean and organized sales environment.Key Responsibilities:Assist customers with...
-
Customer Service Representative
3 weeks ago
Lebanon, Pennsylvania, United States Circle K Full timeCustomer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...
-
Customer Service Representative
1 month ago
Lebanon, Pennsylvania, United States latitude Full timeCustomer Service RepresentativeWe are seeking a highly motivated and detail-oriented Customer Service Representative to provide exceptional customer support and ensure customer satisfaction.Key Responsibilities:Respond to customer inquiries via phone, email, chat, or in-person, providing accurate information about products and services.Handle customer...
-
Customer Service Representative
1 month ago
Lebanon, Pennsylvania, United States Circle K Full timeCustomer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...
-
Customer Service Representative
3 weeks ago
Lebanon, Pennsylvania, United States Circle K Full timeCustomer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...
-
Customer Service Representative
2 weeks ago
Lebanon, Pennsylvania, United States First Citizens Community Bank Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at First Citizens Community Bank. As a key member of our team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining accurate records.Key Responsibilities:Provide timely and courteous customer...
-
Customer Service Representative
1 month ago
Lebanon, Pennsylvania, United States latitude Full timePosition Overview:We are seeking a highly skilled Customer Service Representative with a strong background in the construction or industrial/manufacturing industry to provide exceptional customer support and manage client relationships. The ideal candidate will be responsible for providing prompt and professional responses to customer inquiries, addressing...
-
Bilingual Customer Service Representative
3 weeks ago
Lebanon, Pennsylvania, United States Surge Staffing Full timeCustomer Service Representative Job DescriptionAt Surge Staffing, we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our sales team, you'll be responsible for delivering exceptional customer service and driving business growth through outside sales calls and partnerships.Key Responsibilities:Conduct service...
-
Customer Service Representative
2 weeks ago
Lebanon, Pennsylvania, United States 3PL RxCrossroads 3PL LLC Full timeAesthetics Customer Care Representative Job SummaryWe are seeking a highly skilled and detail-oriented Aesthetics Customer Care Representative to join our team at 3PL RxCrossroads 3PL LLC. As a frontline customer-facing member, you will be responsible for answering calls directly from the phone queue, entering orders, initiating return requests, tracking...
-
Customer Service Representative
2 weeks ago
Lebanon, Pennsylvania, United States Shiny Shell Carwash Full timeJob OverviewAs a Customer Service Representative at Shiny Shell Carwash, you will play a vital role in exceeding member and guest expectations by providing quick and friendly service while vacuuming, wiping down vehicles, and cleaning windows.Key Responsibilities:Retain and create new member/guest relationsPromote new memberships/fast passes and special...
-
Customer Service Representative
2 months ago
Lebanon, Pennsylvania, United States latitude Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to provide exceptional support to our customers. The ideal candidate will possess excellent communication skills, a customer-centric attitude, and the ability to handle multiple tasks efficiently.Key ResponsibilitiesCustomer Support: Respond to customer...
-
Customer Service Representative Fueler/Washer
2 weeks ago
Lebanon, Pennsylvania, United States Penske Full timePenske Job DescriptionAs a Customer Service Representative at Penske, you will be responsible for handling incoming sales and customer service calls in a busy Corporate Sales Center. Your duties will include explaining sales procedures, responding to inquiries, and inputting customer information into the database. You will also coordinate work with...
-
Customer Service Representative Fueler/Washer
2 weeks ago
Lebanon, Pennsylvania, United States Penske Truck Leasing Full timeAbout the JobWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative Fueler/Washer at Penske Truck Leasing. As a key member of our team, you will be responsible for ensuring that our customers receive exceptional service and that their vehicles are fueled, cleaned, and safe for the road.Key...
-
Customer Service Representative Fueler/Washer
2 weeks ago
Lebanon, Pennsylvania, United States Penske Truck Leasing Full timeJob SummaryAre you looking for a career that combines customer service with vehicle maintenance? As a Customer Service Representative Fueler/Washer at Penske, you will be the face of our company, greeting customers and ensuring their vehicles are fueled and clean before they hit the road again.Main Responsibilities:Greet customers and provide exceptional...
-
Lebanon, Pennsylvania, United States Penske Truck Leasing Full timeAbout the JobWe are seeking a skilled Customer Service Representative Fueler/Washer to join our team at Penske Truck Leasing. As a key member of our team, you will be responsible for ensuring that vehicles are fueled, clean, and safe before they hit the road again.Key ResponsibilitiesGreet customers and provide exceptional customer service while fueling and...