Service Excellence Specialist

4 weeks ago


Houston, Texas, United States Hertz Full time
Key Responsibilities
  • Foster a culture of empowerment among employees to deliver exceptional customer service.
  • Resolve customer complaints efficiently and effectively.
  • Provide guidance, feedback, and coaching to employees to enhance their skills and knowledge.
  • Ensure compliance with corporate policies and procedures.

To succeed in this role, you should possess excellent communication, interpersonal, and problem-solving skills. Your ability to work independently and collaboratively as part of a team will also be essential.



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