Service Operations Manager
7 days ago
We are seeking a highly skilled Regional Service Manager to join our team at Revolution Technologies. As a key member of our service operations team, you will be responsible for ensuring the delivery of exceptional service to our customers.
Key Responsibilities- Service Operations Management
- Develop and implement plans to ensure achievement of corporate performance metrics
- Manage service capacity and work with HR to identify potential personnel vacancies via Strategic Workforce Planning
- Maximize paid service revenue in region
- Team Leadership
- Lead regional recruitment opportunities (Job Fairs) and work with HR for support in providing a presence at such events
- Complete performance evaluations for direct reports. Review and approve performance evaluations of secondary reports.
- Customer Satisfaction
- Ensure customer satisfaction in all aspects of the service business
- Manage Call Center Customer Relationship skillsets through call monitoring and ongoing coaching to provide an outstanding customer service experience
- Operational Excellence
- Ensure service department operates in compliance with our Standard Operating Procedures
- Proactively attains a safe and healthy work environment for all employees in accordance with company and customers Health & Safety Policies
- Education
- Bachelor's degree in Business Management or related field
- Experience
- 8-10 years of related experience in manufacturing
- 3+ years of experience managing a team
- Skills
- Experienced leader with the ability to maintain a high-level overview of service operations
- Proven skills in team building, active listening, and delegation
- Has a vision of service excellence and can develop and execute plans to achieve it
- Proficient in communicating effectively at all levels, including through spoken, written, and formal presentations
-
Regional Service Operations Manager
3 days ago
Suwanee, Georgia, United States Mazak Full timeJob SummaryMazak Corporation is seeking a highly skilled Regional Service Manager to oversee service operations in the Southeast Region. As a key member of our team, you will be responsible for ensuring exceptional customer service, developing and supporting our Mazak Associates, and driving business growth.Key ResponsibilitiesService Operations Management:...
-
Food Service Operations Manager
2 weeks ago
Suwanee, Georgia, United States Golden Donuts Full timeRestaurant Manager$16/hrPosition Overview:The Restaurant Manager is responsible for the overall management of the dining establishment, ensuring that all operational standards are met while delivering exceptional service to our guests.Key Responsibilities:Manage the recruitment, training, and development of staff members to foster a skilled team.Maintain...
-
Food Service Operations Manager
1 week ago
Suwanee, Georgia, United States Golden Donuts Full timeRestaurant Manager$16/hrPosition Overview:The Restaurant Manager is responsible for overseeing the daily operations of our dining establishment, ensuring that all aspects of service and quality meet our high standards.Key Responsibilities:Manage the recruitment, training, and development of staff membersMaintain operational excellence in service quality and...
-
Food Service Operations Manager
2 weeks ago
Suwanee, Georgia, United States Golden Donuts Full timeRestaurant Manager$16/hrPosition Overview:The Restaurant Manager is responsible for overseeing the daily operations of our dining establishment, ensuring that our service and quality standards are consistently met.Key Responsibilities:Manage the recruitment, training, and development of staff membersMaintain high standards of service quality and...
-
Regional Service Manager
4 days ago
Suwanee, Georgia, United States Revolution Technologies Full timeJob Summary:We are seeking a highly skilled Regional Service Manager to lead our service operations team at Revolution Technologies. As a key member of our leadership team, you will be responsible for ensuring the delivery of exceptional service to our customers, driving business growth, and developing high-performing teams.Key Responsibilities:Service...
-
Regional Service Manager
4 days ago
Suwanee, Georgia, United States Revolution Technologies Full timeJob SummaryWe are seeking a highly skilled Regional Service Manager to lead our service operations team at Revolution Technologies. As a key member of our management team, you will be responsible for ensuring the delivery of exceptional service to our customers, driving business growth, and maintaining a safe and healthy work environment.Key...
-
Service Operations Coordinator
1 week ago
Suwanee, Georgia, United States Atlanta Fork Lifts Inc Full timeJob OverviewPOSITION SUMMARYThe role of the Service Operations Coordinator involves supporting the daily functions of the Dock and Door Department. This includes collaborating with service managers, team leaders, and clients to effectively schedule service and installation tasks.The coordinator will be primarily responsible for overseeing the administrative...
-
Service Operations Coordinator
1 week ago
Suwanee, Georgia, United States Atlanta Fork Lifts Inc Full timeJob OverviewPOSITION SUMMARYThe Dock and Door Service Coordinator plays a vital role in the efficient functioning of the Dock and Door Department. This position involves close collaboration with service managers, team leaders, and clients to effectively schedule service and installation tasks.ROLE DESCRIPTIONAs a Service Coordinator, your primary...
-
Sanitation Operations Manager
4 days ago
Suwanee, Georgia, United States Aramark Full timeAbout the RoleWe are seeking a highly skilled and experienced Sanitation Operations Manager to join our team at Aramark. As a key member of our facilities management team, you will play a critical role in ensuring the cleanliness and sanitation of our food manufacturing environment.Key ResponsibilitiesTeam Management: Assist in the management of the...
-
Sanitation Operations Manager
6 days ago
Suwanee, Georgia, United States Aramark Full timeJob SummaryAs a Sanitation Operations Manager at Aramark, you will play a critical role in ensuring the cleanliness and sanitation of our facilities. This position requires a strong background in facilities management, maintenance, and sanitation, as well as excellent leadership and communication skills.Key ResponsibilitiesAssist in the management of the...
-
Restaurant Operations Manager
15 hours ago
Suwanee, Georgia, United States Bojangles' Full timeAbout BojanglesBojangles is a fast-casual restaurant chain that offers a unique blend of Southern-style cooking and modern convenience. As a leading player in the quick-service industry, we are committed to delivering high-quality food and exceptional customer service.Job SummaryWe are seeking a highly skilled and motivated Assistant General Manager to join...
-
IT Operations Leadership Manager
1 week ago
Suwanee, Georgia, United States Habasit Full timePOSITION SUMMARY:The role involves overseeing IT infrastructure to align with Habasit America's strategic goals across North America.KEY RESPONSIBILITIES:Lead and manage IT Operations across the United States, Canada, and Mexico.Address and resolve IT-related issues at both strategic and operational levels.Advise on, plan, and execute IT investments to meet...
-
Sanitation Operations Manager
6 days ago
Suwanee, Georgia, United States Aramark Full timeJob SummaryAs the Sanitation Manager at Aramark, you will play a critical role in ensuring the cleanliness and sanitation of our facilities. This position requires a strong background in facilities management, with experience in supervising a team and managing maintenance plans.Key ResponsibilitiesAssist in the overall Facilities Management for a unit,...
-
Sanitation Operations Manager
7 days ago
Suwanee, Georgia, United States Aramark Full time**Job Summary**Aramark is seeking a highly skilled Sanitation Associate Manager to join our team. As a key member of our facilities management team, you will be responsible for assisting in the overall management of our facilities, including sanitation and maintenance.**Key Responsibilities:**Assist in the management of the sanitation team to ensure a clean...
-
IT Operations Leadership Manager
2 weeks ago
Suwanee, Georgia, United States Habasit Full timePOSITION SUMMARY:The role is designed to deliver robust IT infrastructure that aligns with the strategic goals of Habasit America across North America.KEY RESPONSIBILITIES:Lead and manage IT Operations across Canada, Mexico, and the United States.Oversee the analysis and resolution of IT-related issues at both strategic and operational levels.Advise on,...
-
**Store Operations Manager**
7 days ago
Suwanee, Georgia, United States Michaels Stores Full timeAbout the RoleWe are seeking a highly skilled and experienced Store Operations Manager to join our team at Michaels Stores. As a key member of our store leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and maintaining a high level of operational excellence.Key ResponsibilitiesCustomer Experience:...
-
Southeast Regional Service Operations Leader
2 weeks ago
Suwanee, Georgia, United States Mazak Full timeMazak Corporation is seeking a Regional Service Operations Leader for the Southeast Region. This pivotal role involves managing the service functions within the designated area. The leader is expected to mentor their team to ensure that operations are executed in a way that consistently delivers exceptional customer service. Furthermore, the Regional Service...
-
Field Service Operations Supervisor
2 weeks ago
Suwanee, Georgia, United States Mazak Full timeMazak Corporation is seeking a dedicated Field Service Operations Supervisor to lead our Field Service team. This role involves overseeing, coordinating, and managing a team of field technicians to ensure optimal service delivery.Key Responsibilities:Foster a safe and healthy work environment for all team members.Schedule and manage the activities of...
-
Theatre Operations Manager
7 days ago
Suwanee, Georgia, United States Marcus Theatres Full timeJob SummaryMarcus Theatres is seeking a highly motivated and experienced Theatre Operations Manager to join our team. As an Assistant Manager, you will play a significant role in theatre operations, leading by example and delivering superior guest service in a fast-paced, clean, and safe environment.Key ResponsibilitiesSupervise and motivate hourly theatre...
-
Salon Operations Manager
1 day ago
Suwanee, Georgia, United States Great Clips Full timeAbout the Role:We are seeking a highly motivated and experienced Salon Manager Assistant to join our team at Great Clips. As a Salon Manager Assistant, you will play a key role in supporting the salon manager in achieving business goals and objectives.Key Responsibilities:Assist the salon manager in overseeing daily salon operations, including scheduling,...