Current jobs related to Service Operations Coordinator - Suwanee, Georgia - Atlanta Fork Lifts Inc

  • Payroll Services Coordinator

    2 weeks ago

    Suwanee, Georgia, United States Gwinnett County Public Schools Full time

    Job SummaryWe are seeking a highly skilled and experienced Payroll Services Coordinator to join our team at Gwinnett County Public Schools. The successful candidate will be responsible for providing high-quality payroll services, analyzing processes, and designing improvements initiatives in the PeopleSoft HCM environment.Key ResponsibilitiesPerform...

  • Law Firm Operations Coordinator

    1 week ago

    Suwanee, Georgia, United States Bross Mcallister & Williams Llc Full time

    Job OverviewBross Mcallister & Williams Llc is seeking a highly organized and detail-oriented individual to fill the role of Legal Assistant/Case Manager. The successful candidate will be responsible for managing the day-to-day operations of the law firm, including administrative tasks, supporting the legal team, and communicating with clients.Key...

  • Field Service Team Lead

    3 days ago

    Suwanee, Georgia, United States Mazak Full time

    Mazak Corporation is seeking a highly skilled Field Service Team Lead to oversee the daily operations of our Field Service team at our Southeast Technology Center in Suwanee, GA.The ideal candidate will have a strong background in project management, customer relations, and technical operations. They will be responsible for scheduling and managing a team of...

  • School Health Services Coordinator

    3 days ago

    Suwanee, Georgia, United States Gwinnett County Public Schools Full time

    School Health Services CoordinatorAt Gwinnett County Public Schools, we are seeking a highly skilled and dedicated individual to fill the role of School Health Services Coordinator. This position is responsible for providing school health services to students, following district guidelines, policies, and procedures under the supervision of the school...

  • Logistics Coordinator

    7 days ago

    Suwanee, Georgia, United States McKesson Corporation Full time

    Delivering Quality CareAt McKesson Corporation, we're committed to making quality care more accessible and affordable. As a key member of our team, you'll play a vital role in delivering insights, products, and services that transform the healthcare landscape.Key Responsibilities: Coordinate logistics and transportation operations to ensure timely delivery...

  • Regional Service Operations Manager

    4 weeks ago

    Suwanee, Georgia, United States Mazak Full time

    Regional Service Manager Job DescriptionMazak Corporation is seeking a highly skilled Regional Service Manager to oversee service operations in the Southeast Region. As a key member of our team, you will be responsible for ensuring exceptional customer service and driving business growth.Key Responsibilities:Proactively maintain a safe and healthy work...

  • Regional Service Operations Manager

    1 month ago

    Suwanee, Georgia, United States Mazak Full time

    Regional Service Manager Job DescriptionMazak Corporation is seeking a highly skilled Regional Service Manager to oversee service operations in the Southeast Region. As a key member of our team, you will be responsible for ensuring exceptional customer service, developing and supporting Mazak Associates, and driving business growth.Key...

  • Regional Service Operations Manager

    2 weeks ago

    Suwanee, Georgia, United States Mazak Full time

    Regional Service Manager Job DescriptionMazak Corporation is seeking a highly skilled Regional Service Manager to oversee service operations in the Southeast Region. As a key member of our team, you will be responsible for ensuring exceptional customer service and driving business growth through strategic planning and leadership.Key...

  • Customer Service and Support Operations Manager

    3 days ago

    Suwanee, Georgia, United States Gwinnett County Public Schools Full time

    Job Summary:We are seeking a highly skilled and experienced IT Support Services Manager to join our team at Gwinnett County Public Schools. As a key member of our technology support team, you will be responsible for overseeing and streamlining our technology helpdesk operations, ensuring optimal support for external and internal customers across the...

  • Retail Key Carrier Coordinator

    2 weeks ago

    Suwanee, Georgia, United States HomeGoods Full time

    Key Carrier and CoordinatorAt HomeGoods, we're always looking for talented individuals to join our team. As a Key Carrier and Coordinator, you'll play a key role in maintaining the store's operations and providing exceptional customer service.Key Responsibilities:Alternate between Coordinator and Key Carrier roles based on store needsAct as Manager on Duty,...

  • Fulfillment Operations Manager

    4 days ago

    Suwanee, Georgia, United States Supply Technologies Full time

    Job SummaryWe are seeking a highly skilled Fulfillment Lead to join our team at Supply Technologies. As a key member of our operations team, you will be responsible for overseeing the daily activities of our warehouse staff and ensuring the efficient management of our inventory.Key Responsibilities:Supervise and coordinate the activities of warehouse staff...

  • Director of Plant Operations

    1 week ago

    Suwanee, Georgia, United States The Mansions at Alpharetta Assisted Living and Memory Care Full time

    Job Summary:The Mansions at Alpharetta Assisted Living and Memory Care is seeking a highly skilled and experienced Environmental Services Director to join our team. As a key member of our operations team, you will be responsible for ensuring the overall cleanliness, sanitation, safety, and organization of our physical plant.Key Responsibilities:Oversee the...

  • Field Operations Engineer

    4 weeks ago

    Suwanee, Georgia, United States Geek+ Full time

    Job Title: Field Operations EngineerGeekPlus is a global leader in robotic solutions for logistics, and we're looking for a talented Field Operations Engineer to join our team in Atlanta, Georgia. As a Field Operations Engineer, you'll be the primary point of contact with our project managers, supply chain specialists, service program managers, suppliers,...

  • Resident Services Director

    4 weeks ago

    Suwanee, Georgia, United States Grace Management Full time

    About the RoleThe Resident Services Director is a key member of our team at Celebration Village Forsyth, responsible for assisting Independent Living Residents in maintaining their highest level of independence and satisfaction. This role involves problem-solving for health, social, and emotional needs, as well as coordinating support services.Key...

  • Service Technician

    2 weeks ago

    Suwanee, Georgia, United States Toyota Material Handling Systems Full time

    Job Title: Service Tech FieldJob Summary: We are seeking a highly skilled and experienced Service Tech Field to join our team at Toyota Material Handling Systems. As a Service Tech Field, you will be responsible for troubleshooting, repairing, and performing scheduled maintenance on fuel-powered and electric forklifts, as well as other related material...

  • Human Resources Coordinator

    3 days ago

    Suwanee, Georgia, United States TOP Group Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Human Resources Assistant to join our team at TOP Group. The successful candidate will be responsible for assisting with the day-to-day operations of the HR group, including payroll preparation and data entry, group health insurance enrollment, and planning company events.Key...

  • Merchandise Coordinator

    4 weeks ago

    Suwanee, Georgia, United States HomeGoods Full time

    Job SummaryWe are seeking a highly skilled Merchandise Coordinator to join our team at HomeGoods. As a key member of our store operations team, you will be responsible for executing receiving and merchandising standards, ensuring Associates are processing efficiently and effectively, and working as a team to provide an excellent customer experience.Key...

  • Retail Key Carrier Coordinator

    2 weeks ago

    Suwanee, Georgia, United States HomeGoods Full time

    Job Title: Retail Key Carrier CoordinatorAt HomeGoods, we're always looking for talented individuals to join our team. As a Retail Key Carrier Coordinator, you'll play a key role in maintaining the store's operations and ensuring a positive customer experience.Key Responsibilities:Alternate between Coordinator and Key Carrier roles to meet store needsPerform...

  • BIM Project Coordinator

    2 weeks ago

    Suwanee, Georgia, United States PROCON E&C Full time

    Job Title: BIM CoordinatorCompany: Procon E&CLocation: GA & TXSalary: $100,000+ annuallyAbout Procon E&CProcon E&C is a leading specialty contractor specializing in mechanical and electrical projects. With a proven track record in system ceiling installation at Samsung Semiconductor, duct and louver work at SK sites, and collaborating on 3D modeling (BIM)...

  • Network Operations Specialist

    4 days ago

    Suwanee, Georgia, United States QTS Realty Trust , Inc. Full time

    Job SummaryThe Operations Service Center Network Analyst will be primarily responsible for providing technical support to troubleshoot customer issues, responding to alarms, and taking appropriate action to correct the problem or escalate based upon Operations Service Center policy.Key ResponsibilitiesAnswer phones and respond to customer requestsProvide...

Service Operations Coordinator

2 months ago

Suwanee, Georgia, United States Atlanta Fork Lifts Inc Full time
Job Overview

POSITION SUMMARY

The role of the Service Operations Coordinator involves supporting the daily functions of the Dock and Door Department. This includes collaborating with service managers, team leaders, and clients to effectively schedule service and installation tasks.

The coordinator will be primarily responsible for overseeing the administrative aspects of the Preventative Maintenance Program.

ROLE RESPONSIBILITIES

As a Service Operations Coordinator, your focus will be on delivering exceptional service to clients and ensuring their needs are met. This position requires strong customer service skills, as you will often be the first point of contact for clients. Building and maintaining positive relationships with partners and service providers is essential to guarantee the highest level of service.

Key responsibilities include:

  • Evaluating customer service requirements.
  • Creating and updating a comprehensive database of customer information and needs.
  • Resolving customer inquiries and issues via phone.
  • Ensuring clients receive the necessary services and following up on ongoing service requirements.
  • Maintaining strong relationships with clients.
  • Coordinating Preventative Maintenance schedules with customers.
  • Updating the dispatch calendar with scheduled services.
  • Opening and closing work orders as services are performed.
  • Sending detailed dispatch information to the relevant teams.
  • Providing assistance to service technicians as required.
  • Documenting job notes for quoting, billing, and follow-up purposes.
  • Generating monthly reports on Preventative Maintenance activities.
  • Managing time and workload efficiently on a daily basis.

QUALIFICATIONS

To succeed in this role, candidates should possess:

  • 1-3 years of experience in a customer service-oriented position.
  • Previous administrative experience is preferred.
  • Proficiency in Microsoft Office Suite, particularly Word and Excel.
  • Excellent customer service and problem-solving abilities.
  • Strong organizational skills and attention to detail.
  • Effective verbal and written communication skills.
  • Critical thinking capabilities.

EDUCATION REQUIREMENTS

A High School Diploma is required, with secondary education preferred.

WORK ENVIRONMENT

This position is primarily office-based, with a generally quiet atmosphere, occasionally moderate noise levels near the service area. Employees may need to stand, walk, sit, and reach as part of their daily activities. Normal manual dexterity is required to operate a keyboard and phone effectively.

DISCLAIMER

The responsibilities outlined above are intended to provide a general overview of the role. Atlanta Fork Lifts, Inc. reserves the right to modify duties as necessary to meet business needs.

Atlanta Fork Lifts, Inc. is an Equal Opportunity Employer and maintains a Drug-Free Workplace.