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Client Relationship Executive

2 months ago

Covington, Kentucky, United States Link Media LLC Full time

LINK Media LLC is seeking a Client Relationship Executive to enhance our service delivery to sponsors and advertisers. We are in search of an individual with a robust background in sales, networking, communication, and account oversight. As a startup, each team member plays a vital role, and we require someone who can adapt swiftly, embrace uncertainty, and recognize that our mission transcends individual contributions.

Compensation: $40,000 - $45,000 base salary with quarterly performance incentives.

Key Responsibilities:

  • Relationship Management: Collaborate with the Sales Executive during final sales discussions with enterprise-level clients to facilitate seamless relationship transitions.
  • Onboarding: Guide new enterprise-level partners, sponsors, and advertisers through our onboarding process, ensuring clarity on their benefits and communication protocols.
  • Upselling: Manage existing partner relationships, addressing requests, following up on documentation, and promoting additional product offerings.
  • Reporting: Generate and distribute monthly performance reports for advertisers.
  • Check-ins: Organize and conduct quarterly update meetings with enterprise-level partners.
  • Renewals: Participate in renewal discussions alongside the Sales Executive who secured the account.
  • Networking: Engage in networking events to promote LINK and identify potential new partners.
  • Creativity: Support the development and execution of sponsored content for our partners.
  • Team Participation: Attend daily sales progress meetings and weekly sales strategy sessions.
  • Team Culture: Maintain a positive team environment; we value respect and collaboration.
Essential Skills:
  • Proven experience in sales account management.
  • Exceptional business writing and verbal communication skills.
  • Comfortable engaging at social, governmental, and networking events.
  • A degree is not mandatory, but a background in business or marketing is advantageous.
  • We emphasize a respectful and supportive team atmosphere.
What We Offer:
  • Comprehensive benefits package including medical, dental, vision, and life insurance.
  • Paid time off and holidays.
  • 401(k) plan with company matching.
  • All necessary equipment to perform your duties effectively.
  • Training and support aligned with LINK's internal standards and culture.
  • A collaborative office environment.
  • A supportive sales team culture.
Our Mission and Values:

At LINK Media, we are dedicated to advancing Northern Kentucky through impactful news coverage that addresses significant community issues.

Our Core Values:

We are:

Solutions-Oriented: We strive to provide insights that help our audience understand and address community challenges.

Passionate Advocates: We believe in the potential of our community and actively support its growth.

Inclusive: We aim to represent the diverse voices within Northern Kentucky and explore issues affecting all community members.

Responsible Stewards: We are committed to utilizing our resources wisely to ensure long-term sustainability.

Independent: We uphold journalistic integrity by presenting multiple viewpoints and fostering informed community discussions.