Customer Relationship Advocate Career Development Experience

1 month ago


Covington, Kentucky, United States Fidelity TalentSource LLC Full time

Job Description:

About the Role

Fidelity Investments is seeking a Customer Relationship Advocate to join our team. As a Customer Relationship Advocate, you will play a critical role in providing exceptional customer service and support to our valued clients.

Key Responsibilities

  • Provide outstanding customer service and support to clients through inbound phone calls and other communication channels.
  • Develop and maintain strong relationships with clients to understand their needs and provide tailored solutions.
  • Work collaboratively with cross-functional teams to resolve client issues and improve overall customer experience.
  • Stay up-to-date with industry trends and regulatory requirements to ensure compliance and provide expert advice to clients.

What We Offer

Fidelity Investments offers a comprehensive benefits package, including health insurance, dental insurance, vision insurance, disability insurance, paid time off, commuter benefit program, backup dependent care, charitable match, concierge services, wellness program, and fitness reimbursement.

Requirements

  • High school diploma or equivalent required; bachelor's degree preferred.
  • 1-2 years of customer service experience in a financial services or related industry.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • FINRA Series 7 and Series 63 licenses required within 6 months of hire.

Why Join Us

Fidelity Investments is a leader in the financial services industry, with a commitment to innovation, customer satisfaction, and employee development. We offer a dynamic and inclusive work environment, with opportunities for growth and advancement.



  • Covington, Kentucky, United States Fidelity TalentSource LLC Full time

    Job Description: The Role We are seeking a Customer Relationship Advocate to join our team at Fidelity Investments. This role offers a unique opportunity for career growth and development, with a focus on providing outstanding customer service and support. As a Customer Relationship Advocate, you will be responsible for answering inbound phone calls and...


  • Covington, Kentucky, United States Fidelity Investments Full time

    Program OverviewFidelity Investments is offering a unique opportunity for individuals to launch their career in the securities industry through our Securities Industry Essentials (SIE) Scholar Program. This program is designed to provide a comprehensive understanding of the industry and the skills necessary to succeed in a securities career.What to...


  • Covington, Kentucky, United States United Dairy Farmers Full time

    Key Responsibilities:As a Guest Service Associate at United Dairy Farmers, you will be responsible for providing exceptional customer service to our guests. This includes greeting guests with a warm and authentic hello, ensuring the store is prepared and ready for guests at all times, and anticipating the needs of our guests to ensure they leave satisfied...


  • Covington, Kentucky, United States Fidelity Investments Full time

    Launch Your Career with FidelityAre you ready to embark on a fulfilling career at Fidelity? We're seeking talented individuals to join our customer service team as Early Career Customer Service Associates. This role offers a unique blend of remote and on-site work, with opportunities for growth and development.About the RoleAs a Customer Service...


  • Covington, Kentucky, United States Fidelity Investments Full time

    Customer Support Representative Job DescriptionAre you passionate about delivering exceptional customer experiences? Do you enjoy helping others and making a positive impact in their lives? If so, we may have the perfect opportunity for you!We are seeking a highly motivated and customer-focused Customer Support Representative to join our team at Fidelity...


  • Covington, Kentucky, United States Fidelity TalentSource LLC Full time

    Job Description:Are you interested in serving the needs of millions of customers at Fidelity, by building the best-in-class digital experience that helps them in financial planning, investing, and retirement solutions?As a Senior Business Analyst in Fidelity s Workplace Investing Customer Solutions Chapter, you will be a member of an Agile squad responsible...


  • Covington, Kentucky, United States Fidelity TalentSource LLC Full time

    Unlock Your Career PotentialFidelity Investments is seeking a talented Workplace Planning Associate to join our team. As a key member of our Workplace Planning and Advice outbound and inbound call team, you will play a critical role in building effective relationships with our clients and guiding them through their available options.Key...


  • Covington, Kentucky, United States Fidelity TalentSource LLC Full time

    Job Description:The Marketing Technology team at Fidelity Investments is seeking a Director of Marketing Automation to design innovative solutions leveraging cloud technologies. In this role, you will work with business partners to understand their needs, translate those needs into innovative solutions with technical requirements that can be seamlessly...


  • Covington, Kentucky, United States Boys & Girls Clubs of Greater Cincinnati Inc Full time

    Job SummaryWe are seeking a highly motivated and experienced Program Leader to join our team at the Boys & Girls Clubs of Greater Cincinnati Inc. The successful candidate will be responsible for planning and implementing programs for Club members, with a focus on the Graduate, Fit for Life, Ready to Serve program model.Key Responsibilities:Develop and...


  • Covington, Kentucky, United States Waites Sensor Technologies, Inc. Full time

    Job OverviewWe are seeking a highly skilled Senior Sales Professional to drive client solutions and revenue through account penetration with medium to large customers.The ideal candidate will have a proven track record of success in B2B sales, preferably in a technical industrial context, and will be able to effectively communicate and present our...


  • Covington, Kentucky, United States Pinnacle Treatment Centers Full time

    We are seeking a Senior Software Developer to join our team in Python. You will be working on our e-commerce platform to improve performance and scalability. The ideal candidate has experience with cloud infrastructure and containerization.Key responsibilities include:Designing and implementing scalable solutions for our e-commerce platformCollaborating with...

  • Home Team Associate

    4 weeks ago


    Covington, Kentucky, United States Walmart Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our Home team as a Sales Floor Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized sales floor, and ensuring that our customers have an enjoyable shopping...


  • Covington, Kentucky, United States Trinity Consultants Full time

    Job SummaryWe are seeking a highly skilled Environmental Sustainability Specialist to join our team at Trinity Consultants. As an Environmental Sustainability Specialist, you will be responsible for providing complete customer-oriented air quality permitting, modeling, and compliance solutions to assist clients in areas of permitting and regulatory...


  • Covington, Kentucky, United States Big Lots Full time

    Big Lots Store Associate Job SummaryWe are seeking a highly motivated and customer-focused Store Associate to join our team at Big Lots. As a Store Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and operating point-of-sale systems efficiently.Key Responsibilities:Greet and...


  • Covington, Kentucky, United States Trinity Consultants Full time

    Environmental Consulting ServicesTrinity Consultants, a market leader in environmental consulting, is seeking a skilled and experienced environmental professional to join its team. This role will provide leadership in client service, business development, and staff development, with opportunities to grow the company's business across environmental media.The...


  • Covington, Kentucky, United States Alternate Solutions Health Network Full time

    We are seeking a skilled Speech Language Pathologist to join our team at Alternate Solutions Health Network. As a Home Health Speech Language Pathologist, you will provide high-quality care to patients in their homes, helping them to improve their communication and swallowing abilities.The ideal candidate will have a strong background in speech therapy and...

  • Front Desk Associate

    1 month ago


    Covington, Kentucky, United States Spire Hospitality Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Spire Hospitality. As a key member of our front desk team, you will be responsible for delivering exceptional service to our guests, ensuring a seamless and memorable experience from check-in to check-out.Key ResponsibilitiesProvide warm and welcoming service...

  • Shift Manager

    1 month ago


    Covington, Kentucky, United States Papa John's - Covington Full time

    Job OverviewAs a Shift Leader at Papa John's - Covington, you will play a crucial role in ensuring the success of our restaurant by supervising shifts and work areas. Your primary responsibility will be to deliver high-quality products and exceptional customer service.Key ResponsibilitiesSupervise shifts and work areas to maintain a high level of...


  • Covington, Kentucky, United States OSL Retail Services Full time

    Unlock Your Earning PotentialAs a Wireless Sales Associate at OSL Retail Services, you will have the opportunity to earn unlimited income with a competitive base pay and uncapped commission. With a starting rate of $14/hour and the potential to earn up to $30+/hour, you will be motivated to deliver exceptional customer experiences and sell cutting-edge...


  • Covington, Kentucky, United States DaVita Inc. Full time

    About DaVita Inc.DaVita Inc. is a leading provider of dialysis services, dedicated to improving the lives of patients with end-stage renal disease. Our mission is to provide quality care and support to our patients and their families.Job SummaryWe are seeking a Patient Care Technician to join our team at DaVita Inc. As a Patient Care Technician, you will...